[Wactclc-primo] [EXTERNAL*]- False Positive Citations

[Traci Taylor]

I think we should submit a case. This one appears to be more involved than the ones I have submitted in the past. Is it possible to create a case for those libraries that are experiencing this problem? Or should we do this individually?

________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Elena Bianco <Elena.Bianco at skagit.edu>
Sent: Tuesday, March 9, 2021 11:51 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

One more thing that makes this even more confusing, when I go to ProQuest, and type in a search for this same title, Writing in the Discipline with instructional scaffolding in an RN-to-BSN Nursing Research Course, we actually DO have access to it in ProQuest and I can get the pdf. It says the databases in ProQuest that have it are ProQuest Research Library and eLibrary, which are the links that show up in Promo, except when I click on those links in Primo, it says I don't have access to it.

So, now I really don't know what's going on here or how to fix it. Should I open a case with Ex Libris???



Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273




________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Elena Bianco <Elena.Bianco at skagit.edu>
Sent: Tuesday, March 9, 2021 11:41 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations

Hi Traci:

We had the same problem!

 I remember Wade talking about this in the call and I noticed that in the collections that had the problem, I did not have the box checked that says "Do not show as Full Text available in CDI even if active in Alma." I did check "Yes" to the statement that we subscribe to only some of the titles.

My question is should we be checking the box that says "Do not show as Full Text available...?"

I have the hardest time with some of the terminology that Ex Libris uses...


Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273




________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Traci Taylor <ttaylor at btc.edu>
Sent: Tuesday, March 9, 2021 10:57 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: [EXTERNAL*]-[Wactclc-primo] False Positive Citations

Hi Wade,

Are we still reporting false positives to you? Here is an article that is a false positive for Writing-in-the-Discipline With Instructional Scaffolding in an RN-to-BSN Nursing Research Course<https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/1d92elb/cdi_proquest_miscellaneous_2371858590>. The article is in ProQuest and eLibrary. ELibrary is a ProQuest product.

Thanks,
Traci

Traci Taylor, MLS
Lead Librarian
Bellingham Technical College
<http://www.btc.edu/>3028 Lindbergh Ave. | Bellingham, WA 98225
Call: 360.752.8488 | Office: CC 327
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