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<span style="color: rgb(0, 0, 0); font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;">I think we should submit a case. This one appears to be more involved than the ones I have submitted in the past. Is it possible to create a case for those
libraries that are experiencing this problem? Or should we do this individually? </span><br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Elena Bianco <Elena.Bianco@skagit.edu><br>
<b>Sent:</b> Tuesday, March 9, 2021 11:51 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations</font>
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One more thing that makes this even more confusing, when I go to ProQuest, and type in a search for this same title, Writing in the Discipline with instructional scaffolding in an RN-to-BSN Nursing Research Course, we actually DO have access to it in ProQuest
and I can get the pdf. It says the databases in ProQuest that have it are ProQuest Research Library and eLibrary, which are the links that show up in Promo, except when I click on those links in Primo, it says I don't have access to it.</div>
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So, now I really don't know what's going on here or how to fix it. Should I open a case with Ex Libris???</div>
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Elena Bianco</p>
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Systems & Technical Services Librarian</p>
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<span style="margin:0px; font-size:12pt">Skagit Valley College Library</span></p>
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2405 E. College Way</p>
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Mount Vernon, WA 98273</p>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Elena Bianco <Elena.Bianco@skagit.edu><br>
<b>Sent:</b> Tuesday, March 9, 2021 11:41 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [EXTERNAL*]- False Positive Citations</font>
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Hi Traci:</div>
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We had the same problem! </div>
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I remember Wade talking about this in the call and I noticed that in the collections that had the problem, I did not have the box checked that says "Do not show as Full Text available in CDI even if active in Alma." I did check "Yes" to the statement that
we subscribe to only some of the titles. </div>
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My question is should we be checking the box that says "Do not show as Full Text available...?"</div>
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I have the hardest time with some of the terminology that Ex Libris uses...</div>
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Elena Bianco</p>
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Systems & Technical Services Librarian</p>
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<span style="margin:0px; font-size:12pt">Skagit Valley College Library</span></p>
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2405 E. College Way</p>
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Mount Vernon, WA 98273</p>
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<div id="x_x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Traci Taylor <ttaylor@btc.edu><br>
<b>Sent:</b> Tuesday, March 9, 2021 10:57 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> [EXTERNAL*]-[Wactclc-primo] False Positive Citations</font>
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Hi Wade, </div>
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<span style="margin:0px; font-size:12pt; color:black; background-color:rgb(255,255,255)">Are we still reporting false positives to you? Here is an article that is a false positive for <a href="https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/1d92elb/cdi_proquest_miscellaneous_2371858590" title="https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/1d92elb/cdi_proquest_miscellaneous_2371858590">Writing-in-the-Discipline
With Instructional Scaffolding in an RN-to-BSN Nursing Research Course</a>. The article is in ProQuest and eLibrary. ELibrary is a ProQuest product. </span></div>
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<span style="margin:0px; font-size:12pt; color:black; background-color:rgb(255,255,255)">Thanks, </span><br>
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<span style="margin:0px; font-size:12pt; color:black; background-color:rgb(255,255,255)">Traci</span></div>
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<h3 dir="ltr" style="line-height:1.2; margin-top:14pt; margin-bottom:4pt"><span style="font-size:12pt; font-family:Calibri,sans-serif; color:#0076a8; font-weight:700">Traci Taylor, MLS</span><span style="font-size:12pt; font-family:Calibri,sans-serif; color:#0076a8; font-weight:700"><br>
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</span></a><span style="font-size:12pt; font-family:Calibri,sans-serif; color:#000000; font-weight:400">3028 Lindbergh Ave.
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