[Wactclc-primo] OneSearch in Firefox and Safari Browsers

[Lesley Caldwell]

Hi Traci,

I don't have Safari, but I just tested in Firefox and our search worked fine.

-Lesley

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Traci Taylor
Sent: Monday, February 10, 2020 9:14 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: [Wactclc-primo] OneSearch in Firefox and Safari Browsers

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Hi All,

Is anyone having trouble opening up OneSearch in Firefox or Safari. When I click on the link to BTC Library OneSearch<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsbctc-btcctc.primo.exlibrisgroup.com%2fdiscovery%2fsearch%3fvid%3d01STATEWA_BTC%3aBELLINGHAM%26sortby%3drank%26lang%3den&c=E,1,uZtrdlcnDPa4i3W9p6nbHUDoMS0zGfMhnoC60ZRtX5AsypWKp0LVNNq2ytDj8T2QwIUcwoFdy2PeUWL5rvTcnH7d5TBfOj6anqhvAkv9TGg,&typo=1> on our homepage, in Firefox, nothing will open. The computer just spools. The only thing I see in the URL is "about: blank". At first I thought it was a campus-wide issue, because staff or students weren't able to open OneSearch in Firefox. Over the weekend, one of our staff tried accessing OneSearch in Safari and had the same issue.

The link opens up in Google Chrome, Internet Explorer and Edge browsers.

Thanks,
Traci


[cid:image002.png at 01D5DFFD.2DD5BD80]https://www.btc.edu/" style='position:absolute;margin-left:0;margin-top:179.2pt;width:52.55pt;height:86.35pt;z-index:-251657216;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:page;mso-width-percent:0;mso-height-percent:0;mso-width-relative:margin;mso-height-relative:page' o:button="t"> Traci Taylor, MLS
Lead Librarian
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