[Wactclc-primo] OneSearch in Firefox and Safari Browsers

[Traci Taylor]

Hi All,

Is anyone having trouble opening up OneSearch in Firefox or Safari. When I click on the link to BTC Library OneSearch<https://sbctc-btcctc.primo.exlibrisgroup.com/discovery/search?vid=01STATEWA_BTC:BELLINGHAM&sortby=rank&lang=en> on our homepage, in Firefox, nothing will open. The computer just spools. The only thing I see in the URL is "about: blank". At first I thought it was a campus-wide issue, because staff or students weren't able to open OneSearch in Firefox. Over the weekend, one of our staff tried accessing OneSearch in Safari and had the same issue.

The link opens up in Google Chrome, Internet Explorer and Edge browsers.

Thanks,
Traci


[cid:image002.jpg at 01D5DFF2.7D7ECF80]<https://www.btc.edu/>Traci Taylor, MLS
Lead Librarian
Bellingham Technical College<http://www.btc.edu/>
3028 Lindbergh Ave. | Bellingham, WA 98225
Call: 360.752.8488 | Office: CC 327
Connectedness * Professionalism * Integrity

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-primo_lists.ctc.edu/attachments/20200210/fa5d521a/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 17275 bytes
Desc: image001.jpg
URL: <http://lists.ctc.edu/pipermail/wactclc-primo_lists.ctc.edu/attachments/20200210/fa5d521a/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.jpg
Type: image/jpeg
Size: 3011 bytes
Desc: image002.jpg
URL: <http://lists.ctc.edu/pipermail/wactclc-primo_lists.ctc.edu/attachments/20200210/fa5d521a/attachment-0001.jpg>