[Wactclc-primo] Primo view - broken image file, not broken in customization view

[Guidry, Wade]

Laura,

Maybe you already fixed it (in the last few minutes)?

https://sbctc-rtc.primo.exlibrisgroup.com/discovery/search?vid=01STATEWA_RENTON:RENTON_V1&sortby=rank

I just checked, and I'm seeing the image when I look at your PVE from here:


[cid:image001.png at 01D54B75.5EDDD1F0]


Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org


From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Staley, Laura
Sent: Monday, August 5, 2019 10:01 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: [Wactclc-primo] Primo view - broken image file, not broken in customization view

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Hi, All -

Looking at our Primo front page, we apparently have a broken or missing image file in the Ask a Librarian link.

[cid:image002.jpg at 01D54B75.5EDDD1F0]



I thought that this was fixable in the Customization package area - https://knowledge.exlibrisgroup.com/Primo/Product_Documentation/020Primo_VE/025Display_Configuration/010Configuring_Discovery_Views_for_Primo_VE - but when I look at the customization file (screenshot below) the image doesn't appear to be broken or missing.

[cid:image003.jpg at 01D54B75.5EDDD1F0]

At this point I'm wondering if I have the wrong ExLibris help page.  Any thoughts would be appreciated.

Thank you,
Laura Staley
Media Librarian
[RTC 2012 new logo email signature]
3000 NE 4th St. Renton, WA 98056
Phone: (425) 235-2331 Ext. 5679<tel:%28425%29%20235-2331%20x5679>
Email: lstaley at RTC.edu<mailto:lstaley at RTC.edu> |RTC.edu



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