[Wactclc-primo] EBSCO results not working in Primo

[Elena Bianco]

Hi Leslie:


We're not having any issues with Ebsco databases


Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273

(360) 416-7624




________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Lesley Caldwell <LCaldwell at pierce.ctc.edu>
Sent: Friday, November 16, 2018 1:45 PM
To: wactclc-primo at lists.ctc.edu
Subject: [Wactclc-primo] EBSCO results not working in Primo


Hi all,



Is anyone else seeing an error when they try to open EBSCO results through Primo today?



Here are some clues:

1)      Our local EBSCO collection (that y’all know we just updated in Alma :)) is working fine

2)      Our EBSCO databases on and off campus are working fine

3)      Every EBSCO result I click on in Primo, gives an error like this:



[cid:image002.png at 01D47DB2.9E773450]



Any ideas? I looked on Primo-L but have not seen this reported.



Thanks!



Lesley Caldwell


Systems and Instruction Librarian


Pierce College


p:


253-840-8420


a:


1601 39th Ave SE, Puyallup, WA 98374


w:


www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu


[https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png]






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