[Wactclc-primo] EBSCO results not working in Primo

Lesley Caldwell LCaldwell at pierce.ctc.edu
Fri Nov 16 13:45:22 PST 2018


Hi all,

Is anyone else seeing an error when they try to open EBSCO results through Primo today?

Here are some clues:

1)      Our local EBSCO collection (that y'all know we just updated in Alma :)) is working fine

2)      Our EBSCO databases on and off campus are working fine

3)      Every EBSCO result I click on in Primo, gives an error like this:

[cid:image002.png at 01D47DB2.9E773450]

Any ideas? I looked on Primo-L but have not seen this reported.

Thanks!

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

253-840-8420

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu

[https://www.pierce.ctc.edu/sites/default/files/PC-logo-email.png]




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