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<p style="margin-top:0;margin-bottom:0">Hi Leslie:</p>
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<p style="margin-top:0;margin-bottom:0">We're not having any issues with Ebsco databases<br>
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<p>Elena Bianco</p>
<p>Systems & Technical Services Librarian</p>
<p><span style="font-size:12pt">Skagit Valley College Library</span></p>
<p>2405 E. College Way</p>
<p>Mount Vernon, WA 98273</p>
<p>(360) 416-7624</p>
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<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" face="Calibri, sans-serif" color="#000000"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu> on behalf of Lesley Caldwell <LCaldwell@pierce.ctc.edu><br>
<b>Sent:</b> Friday, November 16, 2018 1:45 PM<br>
<b>To:</b> wactclc-primo@lists.ctc.edu<br>
<b>Subject:</b> [Wactclc-primo] EBSCO results not working in Primo</font>
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<p class="x_MsoNormal">Hi all,</p>
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<p class="x_MsoNormal">Is anyone else seeing an error when they try to open EBSCO results through Primo today?</p>
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<p class="x_MsoNormal">Here are some clues:</p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="">1)<span style="font:7.0pt "Times New Roman"">
</span></span>Our local EBSCO collection (that y’all know we just updated in Alma :)) is working fine</p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="">2)<span style="font:7.0pt "Times New Roman"">
</span></span>Our EBSCO databases on and off campus are working fine</p>
<p class="x_MsoListParagraph" style="text-indent:-.25in"><span style="">3)<span style="font:7.0pt "Times New Roman"">
</span></span>Every EBSCO result I click on in Primo, gives an error like this: </p>
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<p class="x_MsoNormal"><img id="x_Picture_x0020_2" style="width:15.6041in; height:3.9062in" tabindex="0" width="1498" height="375" data-outlook-trace="F:1|T:1" src="cid:image002.png@01D47DB2.9E773450"></p>
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<p class="x_MsoNormal">Any ideas? I looked on Primo-L but have not seen this reported.</p>
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<p class="x_MsoNormal">Thanks!</p>
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<p class="x_MsoNormal"><span style="font-size:13.5pt; font-family:"Arial",sans-serif; color:#900027">Lesley Caldwell
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<p class="x_MsoNormal"><i><span style="font-size:10.0pt; font-family:"Arial",sans-serif; color:#333333; background:white">Systems and Instruction Librarian</span></i><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333"></span></p>
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<p class="x_MsoNormal"><b><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333">Pierce College</span></b><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333"></span></p>
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<p class="x_MsoNormal"><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#900027">p:</span></p>
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<p class="x_MsoNormal"><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333">253-840-8420</span></p>
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<p class="x_MsoNormal"><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#900027">a:</span></p>
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<p class="x_MsoNormal"><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333">1601 39th Ave SE, Puyallup, WA 98374</span></p>
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<p class="x_MsoNormal"><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#900027">w:</span></p>
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<p class="x_MsoNormal"><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333"><a href="http://www.pierce.ctc.edu/" id="LPlnk319895" class="OWAAutoLink" previewremoved="true"><span style="color:#F7931D">www.pierce.ctc.edu</span></a> </span><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#900027">e:</span><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#F7931D"> lcaldwell@pierce.ctc.edu</span><span style="font-size:10.5pt; font-family:"Arial",sans-serif; color:#333333"></span></p>
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