[Wactclc-primo] Need help troubleshooting triplicate records in Primo

[Kun, Lily]

Kirsti,

You may want to check your activations in Alma and PCI. If you have too many collections activated, you may get multiple records (happened to me).

In Alma and PCI, what ebrary collections have you activated (ebrary Academic, ebrary community college, ebrary perpetual, ebook central perpetual and dda titles, etc.)? Also, ebrary has recently changed to ebooks central-you may want to deactivate old collections.

Lily

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Thomas, Kirsti
Sent: Monday, October 30, 2017 11:37 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: [Wactclc-primo] Need help troubleshooting triplicate records in Primo


I'd appreciate help to figure out why we have a title showing up 3 times in a list of Primo search results.



When you search for the book Nothing but Love in God's Water in the Everything scope in our Primo instances...



links to the ebook show up 3 times in the North instance:

https://northseattle-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=NSEATTLE&sortby=rank&lang=en_US



[cid:image001.png at 01D35176.42F54F40]

and 2 times in the Central and South instances:

https://seattlecentral-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=CSEATTLE&sortby=rank&lang=en_US

https://southseattle-primo.hosted.exlibrisgroup.com/primo-explore/search?vid=SSEATTLE&sortby=rank&lang=en_US





The first record to appear has an additional (major) problem that I've reported via SF Case #0048395--  there's information for 2 separate ebooks on the same bib. The link takes you to the ebook of Nothing but Love in God's Water, as shown on the book cover, even though the title , one of the ISBNs, and some of the subject headings are for a completely separate book.



I can tell from the record display that the first record is coming from Alma:



[cid:image002.png at 01D35176.42F54F40]





I'm not quite sure where the other 2 records are coming from.



This "duplicate" record shows up in all 3 Primo instances, and isn't from Alma.  No source for the record is listed:



[cid:image003.png at 01D35176.42F54F40]





This "triplicate" record only shows up in the North instance of Primo. Source of the record is listed as "Ebook Central Perpetual and DDA titles (ProQuest)":



[cid:image004.png at 01D35176.42F54F40]





Any ideas why we're getting duplicate and triplicate records?  Something to do with collections activated in PCI?



It will be ok!

Kirsti S. Thomas
Library Technical Services Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>



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