[Wactclc-primo] Have you seen this weirdness in Primo?

[Laurente, Kathleen]

We have seen something similar here at South Puget Sound and have put in a ticket with Salesforce.
Primo is showing 2 different e-books, same title different year that say they are available even though we did not activate them in EBSCO.

Kathy Laurente
Cataloger, SPSCC Library
klaurente at spscc.edu<mailto:klaurente at spscc.edu>
360.596.5346

From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Sally Sheedy
Sent: Wednesday, July 19, 2017 7:39 PM
To: 'wactclc-primo at lists.ctc.edu' <wactclc-primo at lists.ctc.edu>
Subject: [Wactclc-primo] Have you seen this weirdness in Primo?

Hi all,

Have you seen Primo take someone to a resource that the library doesn't technically have?  A recent example for us: A student found a citation for an article for which Full Text is available, and chose the link for EBSCO's ASP. It connects to the desired article via an accession number (AN). But it shows you're in Literary Reference Center (to which we do not subscribe). Another librarian pointed this out to me (and I had seen it once when we were first starting with Alma (before I downloaded Zotero)).

So, has anyone seen this, or are we special at Whatcom? Maybe, if you have ASP, you can try the same search.

Thanks.
-Sally


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Sally Sheedy
Systems Librarian
Whatcom Community College Library
237 West Kellogg Road
Bellingham, WA 98226
360-383-3287  (library 3300, college 3000)
ssheedy at whatcom.edu<mailto:ssheedy at whatcom.edu>
library.whatcom.edu

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