[Wactclc-alma] Anyone else seeing name display issues in Alma/Primo?

[Daniel Moore]

That might have been my fault actually! I don't think my messages were
getting through following some domain changes. Can anyone let me know if
this reply goes through?

All the best,
Dan

On Thu, Mar 3, 2022 at 5:26 PM Lesley Caldwell <LCaldwell at pierce.ctc.edu>
wrote:

> Hey Dan,
>
>
>
> Maybe it’s just me, but I don’t think I ever got your first email. Seems
> like you got it figured out without us, though! Just didn’t want you to
> think we were ignoring you. :)
>
>
>
> -Lesley
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Daniel
> Moore
> *Sent:* Thursday, March 3, 2022 4:44 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma]
>
>
>
> *CAUTION:* This email originated from outside Pierce College. Do not
> click links or open attachments unless you have confirmed this is an
> authentic message from sender and know the content is safe. If you are
> unsure, contact the Help Desk at 253-964-6373 or email
> Helpdesk at pierce.ctc.edu
>
> Hey all,
>
>
>
> Ex Libris support was able to help me solve this. It involved going into
> the User Management section of Alma config, the option "User Name Display."
> I changed the public row's displayed name type from 'preferred' to 'main.'
> All first names are now showing on my end.
>
>
>
> -Dan
>
>
>
> On Mon, Feb 28, 2022 at 11:48 AM Daniel Moore <daniel.moore at edmonds.edu>
> wrote:
>
> Hi all,
>
>
>
> I can't say when this started but I'm noticing it en masse right now. For
> some set of users in Alma, but not EVERY user, the first name isn't showing
> in Alma brief results nor is it showing in Primo when a user logs in:
>
>
>
> [image: image.png]
>
>
>
> [image: image.png]
>
>
>
> I can confirm that the first names ARE there on the Alma profile, they
> just aren't showing. Additionally, I can confirm too that Alma is searching
> on first names, as I searched for "daniel" and found myself on the 6th
> page, despite my first name now showing in the brief result.
>
>
>
> Has anyone seen this before? I'll submit a ticket this afternoon about it,
> but I wanted to check in to see if this is just an issue I haven't heard
> about yet.
>
>
>
> -Dan
>
>
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