[ctcLinkfinaidsupport] Post Disbursement Reduction Control in Effect (Prior Term Adjustments). error when undisbursing for R2T4

[Brian Isbell]

Hi Kelly,
I will take a look at the business guide, but I will note, the disburse
with override was attempted before creating ticket #206703.

Sincerely,



*Brian Isbell*

*Assistant Director of Financial Aid*

*P 360-442-2396 / F 360-442-2379*



*Important! * LCC communicates with* students* primarily via ctcLink
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it often!

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On Wed, Dec 18, 2024 at 4:58 PM Kelly Forsberg via ctcLinkfinaidsupport <
ctclinkfinaidsupport at lists.ctc.edu> wrote:

> Hi Kara and Brian,
>
> The Authorization Failure Report Troubleshooting Business Processing Guide
> has a troubleshooting section on this very Error Message.
>
>
> https://ctclinkreferencecenter.ctclink.us/m/92436/l/1421952-authorization-failure-report-troubleshooting-business-processing-guide
>
> You can also Disburse with Override, as a last resort, to ensure your R2T4
> adjustment picks up on the Customer Acct.  Be sure to follow up with
> Student Financials to set the FARC/FARP process if the student owes back
> any funds.
>
> Also, when in doubt, please submit a ticket with the EMPL you're working
> with, and we can take a look for you.
>
> Thanks,
>
> Kelly Forsberg
> ctcLink Functional Trainer | Financial Aid
>
> -----Original Message-----
> From: ctcLinkfinaidsupport <ctclinkfinaidsupport-bounces at lists.ctc.edu>
> On Behalf Of Mathers, Kara via ctcLinkfinaidsupport
> Sent: Wednesday, December 18, 2024 3:05 PM
> To: ctclinkfinaidsupport at lists.ctc.edu
> Subject: [ctcLinkfinaidsupport] Post Disbursement Reduction Control in
> Effect (Prior Term Adjustments). error when undisbursing for R2T4
>
> [Sent from outside SBCTC]
>
>
> Hello fellow financial aiders
>
> I'm processing R2T4, after I adjust Pell down, then go to authorize and
> disburse to the new amount the student was eligible for, I get the Post
> Disbursement Reduction Control in Effect (Prior Term Adjustments). error.
>
> Are any of your offices dealing with this?
> Sincerely,
>
>
> Brian Isbell
>
> Assistant Director of Financial Aid
>
>
> P 360-442-2396 / F 360-442-2379
>
>
> Important!  LCC communicates with students primarily via ctcLink student
> self-service<https://ptprd.ctclink.us/psp/ptprd/?cmd=login&languageCd=ENG&>
> and email. Check it often!
> Lower Columbia College has partnered with iGrad and Solutions at ECMC to
> provide Financial Wellness and FREE Federal Student Loan Assistance.
>
> **The information contained in this message and any attachments may be
> confidential and privileged. Unauthorized review, use or disclosure of this
> information is strictly prohibited. If you are not the intended recipient
> or have received this communication in error, please notify the sender
> immediately and promptly delete the message. Thank you.**
>
>
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