<div dir="ltr"><div>Hi Kelly,</div><div>I will take a look at the business guide, but I will note, the disburse with override was attempted before creating ticket #206703. </div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><p class="MsoNormal"><span style="color:black">Sincerely,</span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
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<p class="MsoNormal"><b><span style="font-family:"Tw Cen MT Condensed",sans-serif;color:black">Brian Isbell</span></b></p>
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<p class="MsoNormal"><b><span style="font-family:"Tw Cen MT Condensed",sans-serif;color:black">Assistant
Director of Financial Aid</span></b></p>
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<p class="MsoNormal"><b><span style="font-family:"Tw Cen MT Condensed",sans-serif;color:black">P
360-442-2396 / F 360-442-2379</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"></span></p>
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<p class="MsoNormal"><b><span style="color:red">Important!</span><span style="color:#632423"> </span></b><span style="font-family:"Times New Roman",serif;color:#1f497d"> </span><span style="color:#262626">LCC communicates with</span><b><span style="font-family:"Times New Roman",serif;color:#1f497d"> </span><span style="color:red">students</span></b><span style="color:#262626"> primarily via <a href="https://ptprd.ctclink.us/psp/ptprd/?cmd=login&languageCd=ENG&" target="_blank">ctcLink
student self-service</a> and email.</span><span style="font-family:"Times New Roman",serif;color:#1f497d"> </span><span style="color:#262626">Check it often!</span></p>
<p class="MsoNormal"><span style="color:black">Lower Columbia College has
partnered with iGrad and Solutions at ECMC to provide Financial Wellness and <b>FREE</b>
Federal Student Loan Assistance. </span></p>
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<p class="MsoNormal"> </p></div></div></div><br></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Wed, Dec 18, 2024 at 4:58 PM Kelly Forsberg via ctcLinkfinaidsupport <<a href="mailto:ctclinkfinaidsupport@lists.ctc.edu">ctclinkfinaidsupport@lists.ctc.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">Hi Kara and Brian, <br>
<br>
The Authorization Failure Report Troubleshooting Business Processing Guide has a troubleshooting section on this very Error Message. <br>
<br>
<a href="https://ctclinkreferencecenter.ctclink.us/m/92436/l/1421952-authorization-failure-report-troubleshooting-business-processing-guide" rel="noreferrer" target="_blank">https://ctclinkreferencecenter.ctclink.us/m/92436/l/1421952-authorization-failure-report-troubleshooting-business-processing-guide</a><br>
<br>
You can also Disburse with Override, as a last resort, to ensure your R2T4 adjustment picks up on the Customer Acct. Be sure to follow up with Student Financials to set the FARC/FARP process if the student owes back any funds.<br>
<br>
Also, when in doubt, please submit a ticket with the EMPL you're working with, and we can take a look for you. <br>
<br>
Thanks, <br>
<br>
Kelly Forsberg<br>
ctcLink Functional Trainer | Financial Aid<br>
<br>
-----Original Message-----<br>
From: ctcLinkfinaidsupport <<a href="mailto:ctclinkfinaidsupport-bounces@lists.ctc.edu" target="_blank">ctclinkfinaidsupport-bounces@lists.ctc.edu</a>> On Behalf Of Mathers, Kara via ctcLinkfinaidsupport<br>
Sent: Wednesday, December 18, 2024 3:05 PM<br>
To: <a href="mailto:ctclinkfinaidsupport@lists.ctc.edu" target="_blank">ctclinkfinaidsupport@lists.ctc.edu</a><br>
Subject: [ctcLinkfinaidsupport] Post Disbursement Reduction Control in Effect (Prior Term Adjustments). error when undisbursing for R2T4<br>
<br>
[Sent from outside SBCTC]<br>
<br>
<br>
Hello fellow financial aiders<br>
<br>
I'm processing R2T4, after I adjust Pell down, then go to authorize and disburse to the new amount the student was eligible for, I get the Post Disbursement Reduction Control in Effect (Prior Term Adjustments). error.<br>
<br>
Are any of your offices dealing with this?<br>
Sincerely,<br>
<br>
<br>
Brian Isbell<br>
<br>
Assistant Director of Financial Aid<br>
<br>
<br>
P 360-442-2396 / F 360-442-2379<br>
<br>
<br>
Important! LCC communicates with students primarily via ctcLink student self-service<<a href="https://ptprd.ctclink.us/psp/ptprd/?cmd=login&languageCd=ENG&" rel="noreferrer" target="_blank">https://ptprd.ctclink.us/psp/ptprd/?cmd=login&languageCd=ENG&</a>> and email. Check it often!<br>
Lower Columbia College has partnered with iGrad and Solutions at ECMC to provide Financial Wellness and FREE Federal Student Loan Assistance.<br>
<br>
**The information contained in this message and any attachments may be confidential and privileged. Unauthorized review, use or disclosure of this information is strictly prohibited. If you are not the intended recipient or have received this communication in error, please notify the sender immediately and promptly delete the message. Thank you.**<br>
<br>
<br>
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</blockquote></div>