[ctcLinkfinaidsupport] Solution to "Correct History" message when updating Checklist Items

[Deborah Englehardt]

Good afternoon FA Users!



We would like to share with you the solution to a common issue that comes up often this time of year as you are reviewing and updating your Checklist Items.

The Issue

You attempt to add a row to the Checklist Item, and the below error message “Cannot change current or history records unless in Correction mode” comes up immediately before you can make any changes.


[cid:image001.png at 01D828BE.01A9C470]

The Solution

If you know you have Correct History access:

  1.  Back out of the Checklist Item
  2.  Click the Correct History checkbox
  3.  Add a row and move forward with your adjustments (Make sure not to make changes to preexisting rows.)

** This workaround should only be used when you see this error message. Otherwise, as a general rule, Correct History mode should not be used to make changes to Checklist Items.**



[cid:image002.png at 01D828BE.01A9C470]



If you need Correct History access (you are not able to check the box in the screenshot above):

  1.  Request that your local security team to grant you the security role ZC FA Local Configuration
  2.  Follow the steps above.

**Correct History access is typically only granted to FA Directors and super users, and this level of access should be granted sparingly.**



Thank you,


[Compass]Deborah Englehardt

Functional Analyst, Campus Solutions (Financial Aid)

Washington State Board for Community and Technical Colleges

1300 Quince Street SE

Olympia, WA 98504-2495

denglehardt at sbctc.edu<mailto:denglehardt at sbctc.edu> • O: 360-704-3979

sbctc.edu<https://www.sbctc.edu/> • Twitter: @SBCTCWashington<https://twitter.com/SBCTCWashington> • Facebook: @WASBCTC<https://www.facebook.com/wasbctc/>
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