[Cato] FW: FERPA Training Outreach Form - Chris Melton

Fri Jan 5 15:05:16 PST 2018

Hi All,

Do any of your campuses use the AACRAO online FERPA training?  There is a string of messages attached that are a discussion of how accessible it may or may not be.  They are working on filling out the VPAT and we’ll have a live copy to experiment with by Jan 22.  Just looking for shared expertise.

Thank you!
Amy

From: Melton, Chris
Sent: Friday, January 5, 2018 3:02 PM
To: Rovner, Amy <arovner at shoreline.edu>
Subject: FW: FERPA Training Outreach Form - Chris Melton

Hi Amy –

I just got another note from Mike at AACRAO about the online FERPA presentation.  He’s going to follow up with a VPAT next week, but would you take a look at his comments in the two messages below?  I can see that he’s really trying, but frankly I’m not sure he knows what to look for.  When we get the presentation the week of Jan 22nd could I have someone check it out?  You?  Someone else?

Thanks,

Chris

From: sissonm at aacrao.org<mailto:sissonm at aacrao.org> [mailto:sissonm at aacrao.org] On Behalf Of Training, Ferpa
Sent: Friday, January 5, 2018 2:55 PM
To: Melton, Chris <CMelton at shoreline.edu<mailto:CMelton at shoreline.edu>>
Subject: Re: FERPA Training Outreach Form - Chris Melton

Hello again,

I did some more testing today as well. I was thinking like a person that is not blind, for obvious reasons, and was therefore blind to how a blind individual would use a computer - with a keyboard.

So the program is accessible using tab (cumbersome) or Shift+Tab (less cumbersome). That cycles around each element displayed on the page. Once an item is tab selected, the screen reader properly identifies the object, and pressing enter selects it. It could certainly be designed to work better for a blind individual, but in its current state it can be taken. I'll write in these instructions with a VPAT next week for you to review.

Thanks,
Mike

On Thu, Jan 4, 2018 at 2:50 PM, Training, Ferpa <ferpa.training at aacrao.org<mailto:ferpa.training at aacrao.org>> wrote:
Hi Chris,

Sorry about the delay. I'll try sending something by the end of the week. Short answer is that using JAWS (or any similar screen reader) items within the course that are clickable must be clicked in order to be read aloud. In cases where multiple answers are possible the screen reader correctly identifies each option as 1 of 4, 2 of 4, etc., in addition to reading out the actual text for the button. But it doesn't have hover over speech compatibility. So I'm not totally sure if that would make the program 'Compliant with Appropriate Assistive Technology' for the blind or visually impaired, or just 'Not Compliant.'

I'm currently looking through legalese to see if that standard is defined anywhere in Section 508 so I don't have to wonder about it. But in all other regards, it is ADA compliant.

Thanks,
Mike

On Mon, Dec 18, 2017 at 5:44 PM, Melton, Chris <CMelton at shoreline.edu<mailto:CMelton at shoreline.edu>> wrote:
Thanks Michael, we’re looking forward to previewing the presentation in January.  If you don’t have a formal VPAT document will you send me what you have?  We’ll look it over and if we have any specific questions I’ll get back to you.

Thanks!

Chris

Chris Melton
Director of Enrollment & Financial Aid Services/Registrar
cmelton at shoreline.edu<mailto:cmelton at shoreline.edu>
Phone: (206) 546-4613<tel:(206)%20546-4613>
Fax: (206) 546-5835<tel:(206)%20546-5835>
Enrollment & Financial Aid Office Hours
Monday &Thursday 8:00 am – 5:00 pm
Tuesday & Wednesday 8:00 am – 6:00 pm
Friday 8:00 am-4:30 pm

      IMPORTANT NOTICE TO STUDENTS:
                      Shoreline Community College campus will be closed December 25th – January 1st

Don’t miss important information from Shoreline!   All official email communication to students is sent to their go.shoreline.edu<http://go.shoreline.edu> email accounts.  Activate your account now and check it often.

From: Sisson, Michael [mailto:sissonm at aacrao.org<mailto:sissonm at aacrao.org>]
Sent: Monday, December 18, 2017 12:18 PM
To: Melton, Chris <CMelton at shoreline.edu<mailto:CMelton at shoreline.edu>>
Subject: Re: FERPA Training Outreach Form - Chris Melton

Hi Chris,

Sounds great, I have popped those dates on my calendar. As for the VPAT, I still haven't sent it. I have a draft, but since we have never written one before I'm not sure if there is a preferred presentation standard for it, or if it can just be essentially a table with criteria, level of support, and explanations.

Thanks,
Mike

On Sat, Dec 16, 2017 at 12:31 PM, Melton, Chris <CMelton at shoreline.edu<mailto:CMelton at shoreline.edu>> wrote:
Hi Mike –

Shoreline Community College would like to schedule a demo of the FERPA training for the week of January 22 – 26.  We have a few folks here who will be reviewing it, but I can pass on whatever information you send to access it.

I’m not sure if you ever sent me the VPAT for accessibility, but we will need that if you have it.

Thank you Mike, we’re looking forward to previewing the FERPA training next month.

Chris

Chris Melton
Director of Enrollment & Financial Aid Services/Registrar
cmelton at shoreline.edu<mailto:cmelton at shoreline.edu>
Phone: (206) 546-4613<tel:(206)%20546-4613>
Fax: (206) 546-5835<tel:(206)%20546-5835>
Enrollment & Financial Aid Office Hours
Monday &Thursday 8:00 am – 5:00 pm
Tuesday & Wednesday 8:00 am – 6:00 pm
Friday 8:00 am-4:30 pm

      IMPORTANT NOTICE TO STUDENTS:
                      Shoreline Community College campus will be closed December 25th – January 1st

Don’t miss important information from Shoreline!   All official email communication to students is sent to their go.shoreline.edu<http://go.shoreline.edu> email accounts.  Activate your account now and check it often.

From: Melton, Chris
Sent: Tuesday, October 3, 2017 6:14 PM
To: 'Sisson, Michael' <sissonm at aacrao.org<mailto:sissonm at aacrao.org>>
Subject: RE: FERPA Training Outreach Form - Chris Melton

Hi Mike –

Thank you for the information – very helpful.  I will, of course, want to set up a demo.  My Senior Executive Director wants to view it too, so I’ll wait to do that until I know he’ll have the time to do so within the 7 day period.

The first question we ask when considering any new software these days, is it accessible?  Does AACRAO have a VPAT for it?  Another question I’ll have when we talk is about tracking.  I want to be able to check who completed and who has yet to complete.  It sounds like that’s pretty straightforward, but I’ll want more information about it.

I think the price is quite reasonable, especially for the Core Offices version.  I think we’re right at 10,00 students.

I look forward to talking with you on October 12th!

Chris

Chris Melton
Director of Enrollment & Financial Aid Services/Registrar
cmelton at shoreline.edu<mailto:cmelton at shoreline.edu>
Phone: (206) 546-4613<tel:(206)%20546-4613>
Fax: (206) 546-5835<tel:(206)%20546-5835>
Enrollment & Financial Aid Summer Office Hours
Mon, Tues, Wed, &Thurs 8:00 am – 5:00 pm
Friday 8:00am-12:00pm
(Office is closed Friday afternoons)

Don’t miss important information from Shoreline!   All official email communication to students is sent to their go.shoreline.edu<http://go.shoreline.edu> email accounts.  Activate your account now and check it often.

DON’T FORGET TO ACTIVATE YOUR FREE SALT MEMBERSHIP!!
Visit www.saltmoney.org/shoreline<http://www.saltmoney.org/shoreline> to activate your free membership today, and make sure to list Shoreline Community College as your school to access exclusive benefits.  If you have more questions, stop by the Enrollment & Financial Aid Services Office during normal business hours.

From: Sisson, Michael [mailto:sissonm at aacrao.org]
Sent: Tuesday, October 3, 2017 10:42 AM

To: Melton, Chris <CMelton at shoreline.edu<mailto:CMelton at shoreline.edu>>
Subject: Re: FERPA Training Outreach Form - Chris Melton

Hi Chris,

That's perfect (re: 1 PM PT, 4 PM ET). And your original request slipped through the proverbial cracks, which we apologize for. In the meantime, below you will find some more information and context about the program in advance of our call.

Most of these calls eventually lead into talks about a demo. I can set you up with a demo account at training.aacrao.org<http://training.aacrao.org/> that gives you access to a full version of the core offices version of the program for 7-days. You may take the course as often as you would like until the end of your 7-day trial period. If you need to set up any other users, I just need their names and email addresses as well as a date to begin the trial.

Plans and Pricing
As you have seen, there are two versions of the course: The Core Office, and the Entire Institution offering. I highly recommend the Core Offices version, for the following reasons.
•  Since this course is designed to be deployed on your own system, with no direct links to our servers at all, there is effectively no limit to how many individuals you can train with either version of the course.
•  Both versions of the course effectively cover the same material, in basically the same way. Rather than trying to bring up really departmentally-specific examples of what to do or not do, the course rather tries to impart a fundamental understanding of FERPA, i.e., what is a student record, who can be a school official, what can directory information be, or not be, and what exceptions to signed consent are there. We make special cases for disciplinary proceedings and health and safety emergencies since FERPA is so frequently cited as a barrier in these cases.
•  Since the content is basically the same, and you can train as many people as you want with either version, the higher price tag on the 'Entire Institution' version is, in my opinion, unwarranted. We are working on a shorter,faculty specific version for the Entire Institution option, but it will be months before that is ready. Then we can be a bit more serious about that option.
The Core Offices version starts at $999/year for schools with enrollment under 10k FT Enrollment, and $1499 for schools over 10K FT enrollment. In addition to the program, you receive technical support from us (like if a different technical standard like AICC or TinCan API works better with your system), hard-coded customization (like skipping content or jumping to different sections, or changing the assessment threshold). We also plan on releasing a new version of the course on a yearly basis, at least, to ensure that content stays fresh. There is no auto-renew - you can choose to stay with the plan or not after the first year and any subsequent years.

Technical Details
The course is built using a technical standard that is accepted by virtually every major LMS, academic or HR-based, called SCORM 1.2. This stands for Sharable Content Object Reference Model. This basically means the training is a plug and play object. You create a course or virtual classroom in your LMS of choice, upload the FERPA Training file as a .zip file into your LMS (that is, unchanged from how you would download it from us), and then deploy it on the course you created. The LMS will be able to interpret the contents and data of the training file automatically with very few, optional configurations from an admin perspective. Everything from how the course functions, the order it plays in, tracking user engagement, and providing end of course assessment is all handled by the package, and interpreted and stored within your LMS with no further action from an admin. For more information, check out the tech doc here: http://www.aacrao.org/docs/default-source/pro_development/technical-documentation.pdf?sfvrsn=0. You may also download and deploy a pared-down version of the course, which can let you figure out if your system is compatible and what sort of configurations you would need to make if any: http://www4.aacrao.org/ferpa/course/FERPA_Demo_zipped.zip.

Thanks,
Mike

On Tue, Oct 3, 2017 at 1:37 PM, Melton, Chris <CMelton at shoreline.edu<mailto:CMelton at shoreline.edu>> wrote:
Hi Michael –

I was thinking of 4:00 pm ET on October 12th (1:00 pm PT).  Does that work for you?

I had an appointment for 11:00 am PT on September 29th, but didn’t receive a call.  Perhaps there was a misunderstanding about the time on that appointment too.

I look forward to talking to you on October 12th,

Chris

Chris Melton
Director of Enrollment & Financial Aid Services/Registrar
cmelton at shoreline.edu<mailto:cmelton at shoreline.edu>
Phone: (206) 546-4613<tel:(206)%20546-4613>
Fax: (206) 546-5835<tel:(206)%20546-5835>
Enrollment & Financial Aid Summer Office Hours
Mon, Tues, Wed, &Thurs 8:00 am – 5:00 pm
Friday 8:00am-12:00pm
(Office is closed Friday afternoons)

Don’t miss important information from Shoreline!   All official email communication to students is sent to their go.shoreline.edu<http://go.shoreline.edu> email accounts.  Activate your account now and check it often.

DON’T FORGET TO ACTIVATE YOUR FREE SALT MEMBERSHIP!!
Visit www.saltmoney.org/shoreline<http://www.saltmoney.org/shoreline> to activate your free membership today, and make sure to list Shoreline Community College as your school to access exclusive benefits.  If you have more questions, stop by the Enrollment & Financial Aid Services Office during normal business hours.

From: Sisson, Michael [mailto:sissonm at aacrao.org<mailto:sissonm at aacrao.org>]
Sent: Tuesday, October 3, 2017 9:45 AM
To: Melton, Chris <CMelton at shoreline.edu<mailto:CMelton at shoreline.edu>>
Subject: Re: FERPA Training Outreach Form - Chris Melton

Hello Chris,

Thanks for your interest in the program! Sorry we missed your message from your first message.

I have added your request to my calendar and will call you at  the number your provided at that time. I did notice you are in Washington state - is that 4 PM PT, or 4 PM ET? I can still do the call at 7, I would just do it from home.

Thanks,
Mike Sisson
AACRAO
sissonm at aacrao.org<mailto:sissonm at aacrao.org>
202.355.1069<tel:(202)%20355-1069>

On Fri, Sep 29, 2017 at 4:39 PM, Chris Melton <noreply at jotform.com<mailto:noreply at jotform.com>> wrote:

[Image removed by sender.]

FERPA Training Outreach Form

Full Name

Chris Melton

Phone Number

(206) 546-4613<tel:(206)%20546-4613>

E-mail

cmelton at shoreline.edu<mailto:cmelton at shoreline.edu>

Institutional or Organization name

Shoreline Community College

Reason for Contact

Request for Demonstration

Please select a date where you would be available to discuss any questions or concerns by phone, if needed. Note that time is set by default to ET.

10-12-2017 4:00 PM

Additional Information/Comments

2nd request for contact

You can edit this submission<https://www.jotform.com/edit/3825267958523513254?utm_source=emailfooter&utm_medium=email&utm_term=71736345374158&utm_content=edit_submissions&utm_campaign=notification_email_footer_submission_links> and view all your submissions<https://www.jotform.com/submissions/71736345374158?utm_source=emailfooter&utm_medium=email&utm_term=71736345374158&utm_content=view_all_submissions&utm_campaign=notification_email_footer_submission_links> easily.

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