[Wactclc-primo] [SPAM] Re: [EXTERNAL*]- Credo reference errors from Primo
Elena Bianco
Elena.Bianco at skagit.edu
Tue Jan 2 10:22:55 PST 2024
Hi Amy:
I'm getting the same error message - it looks like it is about to connect and then we get that error.
Elena Bianco
Systems & Technical Services Librarian
Skagit Valley College Library
2405 E. College Way
Mount Vernon, WA 98273
________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Herman, Amy <aherman at olympic.edu>
Sent: Tuesday, January 2, 2024 10:15 AM
To: 'WACTCLC Primo discussions' <wactclc-primo at lists.ctc.edu>
Subject: [EXTERNAL*]-[Wactclc-primo] Credo reference errors from Primo
Is anyone else seeing an error message when trying to access Credo Reference content from Primo? From both Chrome and Edge, both on and off campus, we get an error message that says, “Application error: a client-side exception has occurred (see browser console for more information).” We can access the content directly in Credo just fine, and there has been no recent update to the ezproxy stanza. One example is: https://sbctc-olympic.primo.exlibrisgroup.com/permalink/01STATEWA_OLYMPIC/t49f2/alma991299148102816.
>From Googling the error it originally sounded like a browser cache issue but clearing the cache didn’t solve the problem.
Thanks,
Amy Herman, Library Faculty
Olympic College
Bremerton, WA
aherman at olympic.edu<mailto:aherman at olympic.edu>
Visit the OC Libraries website<https://libguides.olympic.edu/index> to connect to services and resources!
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