[Wactclc-primo] Advanced searches failing in Seattle's Primos

[Thomas, Kirsti]

Big thanks to Carleigh for figuring this out so quickly!

Yes, we made changes to our Primo Language Facet last week to add language filters for languages we know are spoken by our students, faculty and staff (Vietnamese, Amharic, Tigrinya, Somali).

We did this in Alma Config > Discovery > Display Configuration > Configure Views > [View] > Advanced Search Configuration tab > List of Languages

We do know that just because we can filter by a language doesn’t mean we have any materials in that language. We still wanted to have the option.

We set the List of Languages to “Sort by Alphabetical order” not having any idea that whatever language is first on the list is automatically set as the default language in any Advanced Search.

The language that ended up first on the alphabetical list was Amharic. It turns out we don’t have much in Amharic.

Carleigh reordered to put the “Any” language option at the top of the list.

My learning process has definitely been enhanced by this mistake! 😉

It will be ok!

Kirsti S. Thomas (Hear my first name<http://namedrop.io/kirstithomas>)
Library Technical Services Manager & Systems Librarian
Seattle Colleges
kirsti.thomas at seattlecolleges.edu



From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Hill, Carleigh
Sent: Tuesday, February 27, 2024 12:35
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] Advanced searches failing in Seattle's Primos

Hi everyone,

It was an issue with the language selection in the Advanced Search Configuration. It has been restored to 'ANY' and is working as expected.

Yay! Easy fix. No idea how all three views got strangely ordered languages, but better to be functioning than investigating.

Carleigh


Carleigh E. Hill (she/her)

Services Manager

WACTCLC

www.wactclc.org<http://www.wactclc.org/>

Book a meeting with me<https://calendly.com/librarianchill/meet>

509-795-0140 (text & voice)

________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu<mailto:Kirsti.Thomas at seattlecolleges.edu>>
Sent: Tuesday, February 27, 2024 12:10 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [Wactclc-primo] [SPAM] Advanced searches failing in Seattle's Primos


Hi folks!



One of the librarians at North Seattle noticed yesterday afternoon that all Advanced searches were failing for her in Primo.



Any Advanced Search returned “No results” but a Basic Search using the same terms returned results.



Our examples:

  *   Author: Brene Brown
  *   Title: Chip War
  *   Anything: Race AND Education



We’ve confirmed that this is happening in all 3 of our Primos.



In the course of opening a high priority ticket with Ex Libris, I searched 3 other WACTCLC Primos to see if the problem was more widespread.



Highline, Spokane, and Lower Columbia—You’ll be happy to know that Advanced Search is working in your Primos!



Anyone else may want to check Advanced Search in their Primo.  If you run into the same problem, you can mention our case (07062778) in your ticket.



It will be ok!



Kirsti S. Thomas (Hear my first name<http://namedrop.io/kirstithomas>)

Library Technical Services Manager & Systems Librarian

Seattle Colleges

kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>




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