[wactclc-alma] [EXTERNAL*]-Case comments are added to the case: 06908694: Chat - Is there a way to do a mass deletion of patron profile notes
Elena Bianco
Elena.Bianco at skagit.edu
Mon Oct 2 12:11:13 PDT 2023
[like] Elena Bianco reacted to your message:
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From: wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Hill, Carleigh <CarleighH at bigbend.edu>
Sent: Monday, October 2, 2023 7:09:41 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [wactclc-alma] [EXTERNAL*]-Case comments are added to the case: 06908694: Chat - Is there a way to do a mass deletion of patron profile notes
API use is a great topic for the Training meeting on Oct. 10!
I will look into how to use Alma User Note Remover and be ready to share out next week.
I'm glad we're finally getting some resolution to this weirdness from May.
Carleigh
Carleigh E. Hill (she/her)
Services Manager
WACTCLC
www.wactclc.org<http://www.wactclc.org>
Book a meeting with me<https://calendly.com/librarianchill/meet>
509-795-0140 (text & voice)
Upcoming time out of office July 20-24
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From: wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Elena Bianco <Elena.Bianco at skagit.edu>
Sent: Monday, October 2, 2023 11:59 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [wactclc-alma] Fw: [EXTERNAL*]-Case comments are added to the case: 06908694: Chat - Is there a way to do a mass deletion of patron profile notes
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FYI, everyone - see below for the response I got from Ex Libris related to deleting all of those pesky patron profiles. I guess I need to go reteach myself how the API's work...
And, the parameter to turn off those patron notices is found in Configuration | User Management | Other Settings
In that mapping table, go to # 30 show_profile_in_user_notes - set that to false.
Elena Bianco
Systems & Technical Services Librarian
Skagit Valley College Library
2405 E. College Way
Mount Vernon, WA 98273
________________________________
From: ProQuest and Ex Libris Support <proquest-exlibris-support at proquest.com>
Sent: Monday, October 2, 2023 11:25 AM
To: Elena Bianco <Elena.Bianco at skagit.edu>
Subject: [EXTERNAL*]-Case comments are added to the case: 06908694: Chat - Is there a way to do a mass deletion of patron profile notes
Dear Elena,
A new comment has been added to case 06908694<https://support.proquest.com/500Do00000Cc68yIAB>.
Case Title: Chat - Is there a way to do a mass deletion of patron profile notes
Last Comment:
Hi Elena
Unfortunately, there is no Alma job to remove the Notes created in the meantime the new functionality was active.
There is an API mentioned in the Developee Network, called "Alma User Note Remover" and recently a customer posted: "Just following up that this program continues to work great in 2023 and was very useful for deleting patron user notes in this format that started showing up in May 2023: Profile name: Patron, Profile ID: xxxxxx"
Here is the link to the mentioned page: https://developers.exlibrisgroup.com/blog/alma-user-note-remover/
I hope this information helps! Please let us know if you run into any issues or if you have any additional questions. If not, this case will automatically close in 2 weeks time.
Best regards,
Fabiana
Status: In Progress
Priority: Medium
Description:
230928_181119; NA02; 01STATEWA_SKAGIT; Bianco, Elena - Alma Chat
Is there a way to do a mass deletion of patron profile notes. A bunch were added that have Profile name: Patron, Profile ID and we don't want them there anymore.
We understand that in the Sept. 2023 release there was supposed to be a way to opt out of these notes, but I haven't seen how to delete them retroactively.
Thank you,
ProQuest and Ex Libris Support Team
ref:_00D30XOy._500DoCc68y:ref
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