[wactclc-alma] Weird notes in user records

Victoria Solheim VSolheim at pierce.ctc.edu
Thu May 25 08:39:53 PDT 2023


I was the one that originally sent out an email about this, but it was during ELUNA. Supposedly, it was part of the May update with adding user roles to people's accounts and its supposed to be there. What we don't understand is why every active person in Alma has two of the exact same notes. We contacted ExLibris, but all they've said is that its supposed to be like that. Bobby spoke with the tech people while in LA, but they didn't know why there were two either. We did a test and they can be removed and they don't come back with an overnight upload. 

Victoria Solheim 
Library Technician | She/Her
Pierce College
253-840-8310
1601 39th AVE SE, Puyallup, WA 98374
www.pierce.ctc.edu | vsolheim at pierce.ctc.edu 

Borrow Library Items Guide



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Subject: wactclc-alma Digest, Vol 81, Issue 8

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Today's Topics:

   1. anyone have Swank? (Abby Koehler)
   2. Re: [EXTERNAL] -  anyone have Swank? (Herman, Amy)
   3. Weird notes in user records (Thomas, Kirsti)
   4. Re: [EXTERNAL]   Weird notes in user records (Traci Taylor)
   5. Re: [EXTERNAL] -  Weird notes in user records (Herman, Amy)
   6. Re: [EXT] Re: [EXTERNAL] - Weird notes in user records
      (Staley, Laura)
   7. First Sandbox refresh date (Hill, Carleigh)


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Message: 1
Date: Tue, 23 May 2023 20:55:18 +0000
From: Abby Koehler <AKoehler at whatcom.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] anyone have Swank?
Message-ID:
        <SN7PR15MB619078A2A356BF52C86C3200D8409 at SN7PR15MB6190.namprd15.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

Hi all, I have had a bevy of local EZproxy problems this week. I think I got many of them sorted, except for the Swank streaming media titles. Does anyone else have that resource and wouldn't mind chatting with me for a few?

abby koehler
she/her/hers
Faculty Systems Librarian
Whatcom Community College
360.383.3287
Book a meeting with me<https://outlook.office365.com/owa/calendar/abby1@whatcomccedu.onmicrosoft.com/bookings/>

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Message: 2
Date: Tue, 23 May 2023 21:07:14 +0000
From: "Herman, Amy" <aherman at olympic.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] -  anyone have Swank?
Message-ID:
        <CO1PR03MB571381187DCF0C7D753A8C8EB1409 at CO1PR03MB5713.namprd03.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

Hi abby,

We have Swank...

I'll be off the reference desk and in my office from 3-4pm at 360-475-7256 or we could Zoom, or we can just try to email about it!


Amy Herman, Library Faculty
Olympic College
Bremerton, WA
aherman at olympic.edu<mailto:aherman at olympic.edu>

Visit the OC Libraries website<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flibguides.olympic.edu%2findex&c=E,1,zTQmwWNsVVaE22hGyl0qSOc6a6pO8s84LNDp5zu3pvkSW3zGIAzTw8OW3izlhYYRwgODmWLCfXy7917NhOrjKvUafVGJCTlNv9FJn1In_uheldwqE6Ie7ZTLsCXH&typo=1> to connect to services and resources!
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Abby Koehler
Sent: Tuesday, May 23, 2023 1:55 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [EXTERNAL] - [Wactclc-alma] anyone have Swank?

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

Hi all, I have had a bevy of local EZproxy problems this week. I think I got many of them sorted, except for the Swank streaming media titles. Does anyone else have that resource and wouldn't mind chatting with me for a few?

abby koehler
she/her/hers
Faculty Systems Librarian
Whatcom Community College
360.383.3287
Book a meeting with me<https://outlook.office365.com/owa/calendar/abby1@whatcomccedu.onmicrosoft.com/bookings/>

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Message: 3
Date: Wed, 24 May 2023 00:16:11 +0000
From: "Thomas, Kirsti" <Kirsti.Thomas at seattlecolleges.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Weird notes in user records
Message-ID:
        <DS7PR07MB83508C53C9DF2B568A5EBB05FA419 at DS7PR07MB8350.namprd07.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

I just found out that a whole bunch of our user records have weird notes that got created "by Ex Libris" on May 5 & 6, 2023.

Each patron record has 2 notes and each note says the same thing:
Profile name: Patron, Profile ID: 13130980000231



Has anyone else run into this?


It will be ok!

Kirsti S. Thomas (Hear my first name<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2f%2f%2fnamedrop.io%2fkirstithomas&c=E,1,r--LhGXY-38M9ZKGxUJq0kAy7bA79X6LVRPwKlTo315SXUopEZE_frsJdf88i1IRj1wKPbSd4AQbWbeUFZrs98OU6OaexYRKE4x7OeXBa1aR&typo=1>)
Library Technical Services Manager & Systems Librarian Seattle Colleges kirsti.thomas at seattlecolleges.edu




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Message: 4
Date: Wed, 24 May 2023 00:28:35 +0000
From: Traci Taylor <ttaylor at btc.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL]   Weird notes in user records
Message-ID: <8C4E66E1-5463-47CE-A37A-F833AD639993 at btc.edu>
Content-Type: text/plain; charset="utf-8"

Kirsti,

Someone in our group emailed about this issue. I randomly checked our user records and didn't see this.

Traci

On May 23, 2023, at 5:17 PM, Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu> wrote:

?

CAUTION: This email originated from outside of BTC. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you are unsure, contact Help Desk at 360-752-8417 or e-mail helpdesk at btc.edu.


I just found out that a whole bunch of our user records have weird notes that got created "by Ex Libris" on May 5 & 6, 2023.

Each patron record has 2 notes and each note says the same thing:
Profile name: Patron, Profile ID: 13130980000231

<Picture (Device Independent Bitmap) 1.jpg>

Has anyone else run into this?


It will be ok!

Kirsti S. Thomas (Hear my first name<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2f%2f%2fnamedrop.io%2fkirstithomas&c=E,1,rBhmiTgG7ER1pGa5tdwC2x0zoexK2iOZZg7tHxE5GIBRiLS2-yWKmFyejytW4kNc6VXR2HoZWEa8KpjnZIHFbF7fo3z5CaFsiTmpAIKpXQ,,&typo=1>)
Library Technical Services Manager & Systems Librarian Seattle Colleges kirsti.thomas at seattlecolleges.edu




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Message: 5
Date: Wed, 24 May 2023 00:49:53 +0000
From: "Herman, Amy" <aherman at olympic.edu>
To: "Thomas, Kirsti" <Kirsti.Thomas at seattlecolleges.edu>, WACTCLC Alma
        Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] -  Weird notes in user records
Message-ID:
        <CO1PR03MB57134E873BE819511A12C285B1419 at CO1PR03MB5713.namprd03.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

Yes we had that too at Olympic. There was some discussion about it on Alma-L at the time I think? Not sure it was ever explained.


Amy Herman, Library Faculty

Olympic College

Bremerton, WA

aherman at olympic.edu<mailto:aherman at olympic.edu>


Visit the OC Libraries website<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flibguides.olympic.edu%2findex&c=E,1,zE2WCWqprBVDf-RrjryU14yhYMERWA8VxjPNKp4UMUBRpSY7YW3-s-wObLsltyieONyvHBP0Z2XoBfQh3_H0P8AiUVj14bIJ7G9nKbL8Cf3djFT4gCA,&typo=1> to connect to services and resources!

________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu>
Sent: Tuesday, May 23, 2023 5:16 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [EXTERNAL] - [Wactclc-alma] Weird notes in user records

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

I just found out that a whole bunch of our user records have weird notes that got created "by Ex Libris" on May 5 & 6, 2023.

Each patron record has 2 notes and each note says the same thing:
Profile name: Patron, Profile ID: 13130980000231

[cid:922D7B3ACFA1E54DBEB0BC6EC096AAFC at namprd07.prod.outlook.com]

Has anyone else run into this?


It will be ok!

Kirsti S. Thomas (Hear my first name<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fnamedrop.io%2fkirstithomas&c=E,1,TxTGlkmH257XnDfHKxKuj01oaarowi_FxjhGHx6lugz12Tch2LVdmk3f6EXUFmVNf7n2IFvmqAwjZwN_PzKBrXHQC3z7S3gyXX73j3bS-Ls7t1EgvgL7Md36&typo=1>)
Library Technical Services Manager & Systems Librarian Seattle Colleges kirsti.thomas at seattlecolleges.edu




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Message: 6
Date: Wed, 24 May 2023 14:08:31 +0000
From: "Staley, Laura" <lstaley at rtc.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXT] Re: [EXTERNAL] - Weird notes in user
        records
Message-ID:
        <MW4PR06MB84095E8B43EC32EC99C4E123BF419 at MW4PR06MB8409.namprd06.prod.outlook.com>

Content-Type: text/plain; charset="windows-1252"

This happened at RTC too. A random, unscientific check (the first 10 records with last name "Smith") showed it occurring in 4 out of 10 records.  It doesn't appear to be affecting anything.

Laura


Laura Staley


Renton Technical College Library

3000 NE Fourth Street

Renton, WA 98056

My telephone number has changed.  To contact me directly, please use 425-235-6732.

________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Herman, Amy <aherman at olympic.edu>
Sent: Tuesday, May 23, 2023 5:49 PM
To: Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu>; WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [EXT] Re: [Wactclc-alma] [EXTERNAL] - Weird notes in user records

   CAUTION ? This email originated from outside of Renton Technical College?s email system.  Do not click links or open attachments unless you recognize the sender and know the content is safe.  If you need assistance, contact the RTC Service Desk at x2500 or servicedesk at rtc.edu.

Yes we had that too at Olympic. There was some discussion about it on Alma-L at the time I think? Not sure it was ever explained.


Amy Herman, Library Faculty

Olympic College

Bremerton, WA

aherman at olympic.edu<mailto:aherman at olympic.edu>


Visit the OC Libraries website<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flibguides.olympic.edu%2findex&c=E,1,8JuzJBmdiFVkiHWU_1-CrGRiYP_IQlf03TDKcUFNInfEQN1GJI54UX8oRMoBDAGqgZ1-fhXug15nQi-T7Ui0tkOKhKzIFlRIaId-vWJzSyGPZ1TB&typo=1> to connect to services and resources!

________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Thomas, Kirsti <Kirsti.Thomas at seattlecolleges.edu>
Sent: Tuesday, May 23, 2023 5:16 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [EXTERNAL] - [Wactclc-alma] Weird notes in user records

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

I just found out that a whole bunch of our user records have weird notes that got created "by Ex Libris" on May 5 & 6, 2023.

Each patron record has 2 notes and each note says the same thing:
Profile name: Patron, Profile ID: 13130980000231

[cid:922D7B3ACFA1E54DBEB0BC6EC096AAFC at namprd07.prod.outlook.com]

Has anyone else run into this?


It will be ok!

Kirsti S. Thomas (Hear my first name<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fnamedrop.io%2fkirstithomas&c=E,1,px857fOREJN8ZPdTbl8oVSE7AYrL7ahPMwgvG2H1fVG4MCSNwz5AgsK9UWqkcACk7_grDOzZs7YxBD29_vhgy3jBq_pfWPvnoJf8KTQLqSpxgDpk&typo=1>)
Library Technical Services Manager & Systems Librarian Seattle Colleges kirsti.thomas at seattlecolleges.edu




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Message: 7
Date: Wed, 24 May 2023 18:45:12 +0000
From: "Hill, Carleigh" <CarleighH at bigbend.edu>
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] First Sandbox refresh date
Message-ID:
        <SA1PR19MB694320EACA1958413A52170DB6419 at SA1PR19MB6943.namprd19.prod.outlook.com>

Content-Type: text/plain; charset="iso-8859-1"

Hello all!

The first sandbox refresh has officially been scheduled by ExLibris support.
Bellevue (below URL) will be refreshed May 28 and will be offline for sometime before I can get in and create named users.

The schools who will be assigned to that Sandbox, affectionately referred to as Sandbox Gala are Bellevue, Edmonds, Green River, Olympic, Renton, SPSCC, Wenatchee Valley, and Yakima Valley. To request a named account you can fill out the form here<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fforms.gle%2faXCvin4noD9kV4Mv5&c=E,1,2VRVRNJixm4IBAOmf4-cgZ8o24p_wRoMAn6QVNckxyMWiD_RmlwLzYGZF9N1-FWu5qsVyY4q7wYYUz_PLNUiFBVLQuiuIyn_nq8YpqHWdGvBT7MxSQ6G-zBY5g,,&typo=1>.


https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fsandbox01-na.alma.exlibrisgroup.com%2fmng%2flogin%3finstitute%3d01STATEWA_BELCC%26auth%3dlocal&c=E,1,ghUdHjOnjqn702-aoXDKusjs6ZARDatKgp1-KGVoOB2Io8iyx-Y_KiOh1cEFs4RsiaYKb9I8XUo7gZoS_9Puo89k7ji60WJ-PbGfbU9oj0GMhu8,&typo=1

BTW: While I'm out on vacation my Calendly will be available to book further out for when I return.

Have a great long weekend!
Carleigh


Carleigh E. Hill (she/her)

Services Manager

WACTCLC

https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.wactclc.org&c=E,1,1TuSKb1pqHUbZY0Kb6_t_mW4X2rwVqy4SWiA5Ad0mzTrdawYg-jg8FlXWGH6CWzu2AXWGZfi0_ouah_j10Y3p4iWcJq1umJBmmTX2w73nBejPF08dljE&typo=1<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.wactclc.org&c=E,1,7EkbEaGkCDWell_w4iLOtR0c1e5Qh_V1zXUpiKc7gzuQb-tA-SlEDAVlxDLUYWA8QqFBOuvIxugEklCIJz1f9cJfzWMjmwm3SPUZn5Aj8mFQmNHxB_EhzmDs&typo=1>

Book a meeting with me<https://calendly.com/librarianchill/meet><https://calendly.com/librarianchill/30min>

509-795-0140 (text & voice)

Upcoming time out of the office: May 25-June 5 vacation
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