[Wactclc-alma] [EXTERNAL*]-Re: "ghost record"

[Stephanie Hunter]

There is no perma link.  When I come across it in Primo, click on it, Nothing comes up but a blank page.

Stephanie Hunter
Library and Archives Paraprofessional 3 - Technical Services Lead
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA  98273

360-416-7659 (office)
360-416-7837 (circulation desk)

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Guidry, Wade
Sent: Tuesday, May 25, 2021 3:25 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [EXTERNAL*]-Re: [Wactclc-alma] "ghost record"

Thanks, Sally.

Stephanie, what's the permalink of the record in Primo?


Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org<http://www.wactclc.org/>

Schedule a meeting with me<https://calendly.com/wactclcalmaprimo/>
My Zoom Instant Meeting Link<https://bigbend.zoom.us/j/8763410457>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Sally Sheedy
Sent: Tuesday, May 25, 2021 3:15 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: Re: [Wactclc-alma] "ghost record"

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I'm responding per Wade's request. I have nothing much to add, really.
But one or both of these pages may be interesting:

https://knowledge.exlibrisgroup.com/Alma/Community_Knowledge/How_to_%E2%80%93_Avoid_and_fix_ghost_records_for_an_Electronic_Collection_in_Primo

https://knowledge.exlibrisgroup.com/Primo/Knowledge_Articles/How_to_ask_to_remove_deleted_titles_still_in_Primo

And just for grins, I searched Primo for "ghost record" and got 84 hits.

-Sally

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Stephanie Hunter
Sent: Tuesday, May 25, 2021 8:36 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] "ghost record"


CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.

Hi,

I was searching for an ebook in our Primo, and I came across this:

[cid:image001.png at 01D75243.38EC5DA0]

It's like a record that's been deleted and is still showing up in Primo and I have no idea how to search for it in Alma.  I don't know what it belongs to or anything.  And yes, I actually did a keyword search for "ghost record" in Alma to see what came up and nothing did.

I was searching for the book "affirmative action puzzle" which is a whole other issue, because ebooks are the bane of my existence right now.

Anyway, wondering if anyone else has ever seen this or run across this when they're doing a search in Primo and what to do about it.

Thanks,
Stephanie


Stephanie Hunter, CLSS
Library and Archives Paraprofessional 3 - Technical Services
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA  98273

360-416-7659 (office)
360-416-7837 (circulation)
This email is not from a Skagit Valley College email address. As such, the SVC IT Department cannot ensure its safety. Please use proper judgement and caution when opening attachments, clicking on links, or responding to this email..

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