[Wactclc-alma] "ghost record"

[Guidry, Wade]

Thanks, Sally.

Stephanie, what's the permalink of the record in Primo?


Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org<http://www.wactclc.org/>

Schedule a meeting with me<https://calendly.com/wactclcalmaprimo/>
My Zoom Instant Meeting Link<https://bigbend.zoom.us/j/8763410457>

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> On Behalf Of Sally Sheedy
Sent: Tuesday, May 25, 2021 3:15 PM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] "ghost record"

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I'm responding per Wade's request. I have nothing much to add, really.
But one or both of these pages may be interesting:

https://knowledge.exlibrisgroup.com/Alma/Community_Knowledge/How_to_%E2%80%93_Avoid_and_fix_ghost_records_for_an_Electronic_Collection_in_Primo

https://knowledge.exlibrisgroup.com/Primo/Knowledge_Articles/How_to_ask_to_remove_deleted_titles_still_in_Primo

And just for grins, I searched Primo for "ghost record" and got 84 hits.

-Sally

From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Stephanie Hunter
Sent: Tuesday, May 25, 2021 8:36 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>
Subject: [Wactclc-alma] "ghost record"


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Hi,

I was searching for an ebook in our Primo, and I came across this:

[cid:image001.png at 01D7517A.3CDA2BF0]

It's like a record that's been deleted and is still showing up in Primo and I have no idea how to search for it in Alma.  I don't know what it belongs to or anything.  And yes, I actually did a keyword search for "ghost record" in Alma to see what came up and nothing did.

I was searching for the book "affirmative action puzzle" which is a whole other issue, because ebooks are the bane of my existence right now.

Anyway, wondering if anyone else has ever seen this or run across this when they're doing a search in Primo and what to do about it.

Thanks,
Stephanie


Stephanie Hunter, CLSS
Library and Archives Paraprofessional 3 - Technical Services
Norwood Cole Library
Skagit Valley College
2405 E College Way
Mount Vernon, WA  98273

360-416-7659 (office)
360-416-7837 (circulation)
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