[Wactclc-alma] Citation record duplication & linking problem

[Thomas, Kirsti]

We recently ran into a problem with an article in a JSTOR Open Access journal. The article seems to have duplicate CDI citation records. We're also having problems linking to the article from the different citation records in Primo.

Could we troubleshoot this on the Thursday (or even Tuesday) call?

Article info:
Title: The Political Economy of Hate Industry: Islamophobia in the Western Public Sphere
Author: Abubakar A. Bukar
Journal: Islamophobia Studies Journal, Vol. 5, No. 2 (Fall 2020), pp. 152-174

Article is available as full-text via Gale In Context: Global Issues, and Gale Academic OneFile (part of the statewide Gale package brokered by the Washington State Library), as well as (for free) from the JSTOR platform.

If you do an Everything search in Primo, you'll see 2 duplicate citation records:

The citation record Ex Libris got from Gale has this information-- check out the publication date and the pagination:

      Title: The Political Economy of Hate Industry: Islamophobia in the Western Public Sphere
      Author: Bukar, Abubakar A
      Is Part Of: Islamophobia studies journal, 2020-09-22, Vol.5 (2), p.153
      DOI: 10.13169/islastudj.5.2.0152

The citation record Ex Libris got from JSTOR has this information-- check out the publication date and the pagination:

      Title: The Political Economy of Hate Industry: Islamophobia in the Western Public Sphere
      Author: Abubakar A. Bukar
      Is Part Of: Islamophobia studies journal, 2020-10-01, Vol.5 (2), p.152-174
      DOI: none

I'm pretty sure having different publication dates and pagination is what's keeping the 2 citation records from being merged into a single record in the CDI Knowledgebase. I'll submit a ticket to Ex Libris support about this.

With each citation record, we're seeing different linking behavior in Primo. For comparison, we checked how the citations were behaving in Everett's Primo and Spokane's Primo.

Permalinks for the Gale citation record:

Seattle Central Permalink: https://sbctc-seattlecolleges.primo.exlibrisgroup.com/permalink/01STATEWA_SEATTLE/1qjb8ge/cdi_gale_infotracacademiconefile_A658330982
Everett Permalink: https://sbctc-everettcc.primo.exlibrisgroup.com/permalink/01STATEWA_EVERETT/1qv5jiv/cdi_gale_infotracacademiconefile_A658330982
Spokane Permalink: https://sbctc-ccs.primo.exlibrisgroup.com/permalink/01WIN_CCSPOK/7ggsdj/cdi_gale_infotracacademiconefile_A658330982

Spokane and Seattle get a "Check for available services" message for the citation record that Ex Libris got from Gale.  Everett doesn't have this problem.


Permalinks for the JSTOR citation record:

Seattle Central Permalink: https://sbctc-seattlecolleges.primo.exlibrisgroup.com/permalink/01STATEWA_SEATTLE/1qjb8ge/cdi_jstor_primary_islastudj_5_2_0152
Everett Permalink: https://sbctc-everettcc.primo.exlibrisgroup.com/permalink/01STATEWA_EVERETT/1qv5jiv/cdi_jstor_primary_islastudj_5_2_0152
Spokane Permalink: https://sbctc-ccs.primo.exlibrisgroup.com/permalink/01WIN_CCSPOK/7ggsdj/cdi_jstor_primary_islastudj_5_2_0152

Spokane and Everett have "Full text availability" links to the article from the Gale In Context: Global Issues, and Gale Academic OneFile electronic collections.

Seattle has the Gale In Context: Global Issues, and Gale Academic OneFile electronic collections activated in Alma (since September 2021) and activated for CDI search in Alma (since October 2021), but for "Full-text availability" the only thing we see is "Access content in JSTOR." FWIW, we have the Community Zone electronic collection JSTOR Journal Open Access activated in Alma.

I'd like to find out what the different settings are in our Alma environments that are giving us different linking behavior in Primo.

It will be ok!

Kirsti S. Thomas
Library Technical Services Manager
Seattle Colleges
kirsti.thomas at seattlecolleges.edu<mailto:kirsti.thomas at seattlecolleges.edu>



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