[Wactclc-alma] [EXTERNAL] - Change Due Date of Lost Item?

[McGaughey, Colleen]

I just want to be sure that I understand this - if a item goes a certain amount of time past its due back date its status is automatically changed to lost? Does Alma not have an "Overdue" item status?

It would seem that a student/patron would need to be report an item as lost, or go for an extended period of time past its due back date in order for an item to have a "lost" status.

Best,
Colleen
________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of Charly Eaton <charly.eaton at email.edcc.edu>
Sent: Tuesday, August 11, 2020 4:52 PM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-alma] [EXTERNAL] - Change Due Date of Lost Item?

Lesley- We had this same problem at Edmonds. Unfortunately there is no job that converts process status from Lost to Loan nor will extending the due change the status. Clare and I had to manually mark hundreds of loans "found" before extending the due date. It was absolutely maddening. I wish Ex Libris had a fix for this.

On Tue, Aug 11, 2020 at 3:17 PM Herman, Amy <aherman at olympic.edu<mailto:aherman at olympic.edu>> wrote:

I think once a book is “lost” you can’t just change the due date back to an earlier date.  But I’m not sure what you’d need to do to accomplish what you need to do!



Amy Herman

Library Faculty | Olympic College

1600 Chester Avenue | Bremerton, WA 98337

aherman at olympic.edu<mailto:aherman at olympic.edu>



OC Libraries are OPEN online!  Visit the OC Libraries website<https://libguides.olympic.edu/index> to connect to services and resources.



From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu<mailto:wactclc-alma-bounces at lists.ctc.edu>> On Behalf Of Lesley Caldwell
Sent: Tuesday, August 11, 2020 3:14 PM
To: wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>
Subject: [EXTERNAL] - [Wactclc-alma] Change Due Date of Lost Item?



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Hi all,



Pierce College has been doing a lot of Alma gymnastics while trying to accommodate both ctcLink and COVID issues! One of the changes we made inadvertently extended the due date of for some students who were in Alma as Staff. They now have items due in December even though they were actually due in June and Alma has marked them as “lost.”



We want to move their due date back to the end of this quarter (8/20), but we get an error every time we try that in Fulfillment: "Due date of 1 out of 1 loan/s failed to be changed".



Any ideas?



Thanks!

Lesley





Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

253-840-8420

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu> e: LCaldwell at pierce.ctc.edu<mailto:LCaldwell at pierce.ctc.edu>

[pierce college logo]

TOP 5 Community College in the Nation

[aspen prize for community college excellence rising star 2019 logo and achieving the dream leader college of distinction logo]






--

Charly Eaton
Circulation Services Manager
Library
425-640-1447

[college logo]
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