[Wactclc-alma] [EXTERNAL] - Change Due Date of Lost Item?

[Charly Eaton]

Colleen,

Alma does have an overdue status as well as a Lost status. You can
control when these statuses are triggered in Configurations - Fulfillment
- Physical Fulfillment - Overdue and Lost Loan Profile. At Edmonds for
example, a main collection item becomes Overdue 1 day after the due date.
It becomes Lost 2 weeks after the due date. The issue Lesley is dealing
with is the inability to revert a Lost item back to Loan status by
extending the due date into the future.

On Wed, Aug 12, 2020 at 8:55 AM McGaughey, Colleen <
Colleen.McGaughey at cptc.edu> wrote:

> I just want to be sure that I understand this - if a item goes a certain
> amount of time past its due back date its status is automatically changed
> to lost? Does Alma not have an "Overdue" item status?
>
> It would seem that a student/patron would need to be report an item as
> lost, or go for an extended period of time past its due back date in order
> for an item to have a "lost" status.
>
> Best,
> Colleen
> ------------------------------
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of
> Charly Eaton <charly.eaton at email.edcc.edu>
> *Sent:* Tuesday, August 11, 2020 4:52 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] [EXTERNAL] - Change Due Date of Lost Item?
>
> Lesley- We had this same problem at Edmonds. Unfortunately there is no job
> that converts process status from Lost to Loan nor will extending the due
> change the status. Clare and I had to manually mark hundreds of loans
> "found" before extending the due date. It was absolutely maddening. I wish
> Ex Libris had a fix for this.
>
> On Tue, Aug 11, 2020 at 3:17 PM Herman, Amy <aherman at olympic.edu> wrote:
>
> I think once a book is “lost” you can’t just change the due date back to
> an earlier date.  But I’m not sure what you’d need to do to accomplish what
> you need to do!
>
>
>
> *Amy Herman*
>
> Library Faculty | Olympic College
>
> 1600 Chester Avenue | Bremerton, WA 98337
>
> aherman at olympic.edu
>
>
>
> OC Libraries are OPEN online!  Visit the OC Libraries website
> <https://libguides.olympic.edu/index> to connect to services and
> resources.
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Lesley
> Caldwell
> *Sent:* Tuesday, August 11, 2020 3:14 PM
> *To:* wactclc-alma at lists.ctc.edu
> *Subject:* [EXTERNAL] - [Wactclc-alma] Change Due Date of Lost Item?
>
>
>
> CAUTION: This email came from a non-OC system or external source. Beware
> of phishing and social engineering!
>
>
>
> Hi all,
>
>
>
> Pierce College has been doing a lot of Alma gymnastics while trying to
> accommodate both ctcLink and COVID issues! One of the changes we made
> inadvertently extended the due date of for some students who were in Alma
> as Staff. They now have items due in December even though they were
> actually due in June and Alma has marked them as “lost.”
>
>
>
> We want to move their due date back to the end of this quarter (8/20), but
> we get an error every time we try that in Fulfillment: "Due date of 1 out
> of 1 loan/s failed to be changed".
>
>
>
> Any ideas?
>
>
>
> Thanks!
>
> Lesley
>
>
>
>
>
> Lesley Caldwell
>
> *Systems and Instruction Librarian*
>
> *Pierce College*
>
> p:
>
> 253-840-8420
>
> a:
>
> 1601 39th Ave SE, Puyallup, WA 98374
>
> w:
>
> www.pierce.ctc.edu e: LCaldwell at pierce.ctc.edu
>
> [image: pierce college logo]
>
> *TOP 5* *Community College in the Nation*
>
> [image: aspen prize for community college excellence rising star 2019 logo
> and achieving the dream leader college of distinction logo]
>
>
>
>
>
>
>
> --
>
> Charly Eaton
> Circulation Services Manager
> Library
> 425-640-1447
>
> [image: college logo]
>


-- 

Charly Eaton
Circulation Services Manager
Library
425-640-1447

[image: college logo]
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