[Wactclc-alma] Patron Role Expired

Lesley Caldwell LCaldwell at pierce.ctc.edu
Wed Sep 25 14:18:13 PDT 2019


We experienced a new one today! When we went to checkout an item to a patron, this popped-up:
[cid:image003.jpg at 01D573AC.10578D00]
https://knowledge.exlibrisgroup.com/Alma/Knowledge_Articles/Patron_Role_has_expiry_date_in_the_past._Why_and_how_to_fix_this%3F

However, the student had the role of Patron and all of the correct expiration and purge dates. The knowledge article I found (linked above) suggests running the Update/Notify Users job. However, we've checked out hundreds of items this week, and this is the only time we've seen that pop-up.

Has anyone else seen it? Should I just pretend it didn't happen?
-Lesley
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