[Wactclc-alma] Loan receipt letters inconsistently going out

[Guidry, Wade]

Dan,

Is the person receiving the receipts successfully using a non-EDCC email address, by chance (like @gmail.com or something)?


[Title: Big Bend Community College Logo]

Wade Guidry
Library Consortium Services Manager
Big Bend Community College
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

509.760.4474
www.bigbend.edu<http://www.bigbend.edu/>

Big Bend Community College • 7662 Chanute Street NE • Moses Lake, WA 98837-3299


WACTCLC Alma Instance: Alma NA02<http://status.exlibrisgroup.com/>
WACTCLC Primo Instance: Primo NA08<http://status.exlibrisgroup.com/>

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Daniel Moore
Sent: Thursday, March 7, 2019 11:19 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Loan receipt letters inconsistently going out

Hey all,

I'm a bit stumped here. Students are reporting that they are no longer receive loan receipt emails. A few of us have tested and we aren't receiving them either. However, one of us IS still getting those emails.

I checked in Letter Activity and the loan receipt is enabled. Any ideas why this might be happening?

-Dan
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