[Wactclc-alma] Loan receipt letters inconsistently going out

George Babcock george.babcock at email.edcc.edu
Thu Mar 7 13:05:04 PST 2019


Hi Wade,

I can answer for Dan since I was the one who received the loan receipts
while others were not.  My email is set to the @email.edcc.edu. The
receipts were from testing this morning and I am pretty sure that I clicked
the "Done" button after checking items out to myself.

George

On Thu, Mar 7, 2019 at 12:57 PM Guidry, Wade <WadeG at bigbend.edu> wrote:

> Dan,
>
>
>
> Is the person receiving the receipts successfully using a non-EDCC email
> address, by chance (like @gmail.com or something)?
>
>
>
>
>
> [image: Title: Big Bend Community College Logo]
>
> *Wade Guidry*
>
> *Library Consortium Services Manager*
>
> *Big Bend Community College*
>
> *wadeg at bigbend.edu <wadeg at bigbend.edu>*
>
> *509.760.4474*
>
> *www.bigbend.edu* <http://www.bigbend.edu/>
>
> *Big Bend Community College • 7662 Chanute Street NE • Moses Lake, WA
> 98837-3299*
>
>
>
> WACTCLC Alma Instance: Alma NA02 <http://status.exlibrisgroup.com/>
>
> WACTCLC Primo Instance: Primo NA08 <http://status.exlibrisgroup.com/>
>
>
>
> *From:* Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] *On
> Behalf Of *Daniel Moore
> *Sent:* Thursday, March 7, 2019 11:19 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [Wactclc-alma] Loan receipt letters inconsistently going out
>
>
>
> Hey all,
>
>
>
> I'm a bit stumped here. Students are reporting that they are no longer
> receive loan receipt emails. A few of us have tested and we aren't
> receiving them either. However, one of us IS still getting those emails.
>
>
>
> I checked in Letter Activity and the loan receipt is enabled. Any ideas
> why this might be happening?
>
>
>
> -Dan
>


-- 
George Babcock
Library Acquisitions
Edmonds Community College
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1855
george.babcock at email.edcc.edu
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