[Wactclc-alma] [EXT] Loan receipt letters inconsistently going out

[Charly Eaton]

We do not click "Done" at EDCC and it doesn't seem to make a difference
with regards to who does and doesn't receive loan receipt emails.

Charly

On Thu, Mar 7, 2019 at 11:52 AM Staley, Laura <lstaley at rtc.edu> wrote:

> Hi, Dan -
>
>
>
> I hate to ask the obvious, but is everyone remembering to click “Done”
> when they finish checking the items out to the students?  At RTC, if I skip
> that step, no email will be sent, although the item does show up as checked
> out in the patron record.
>
>
>
> Thanks,
>
>
>
>
>
> Laura Staley
>
> Media Librarian
>
> [image: RTC 2012 new logo email signature]
>
> 3000 NE 4th St. Renton, WA 98056
>
> Phone: (425) 235-2331 Ext. 5679 <%28425%29%20235-2331%20x5679>
>
> Email: lstaley at RTC.edu |RTC.edu
>
>
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *Daniel
> Moore
> *Sent:* Thursday, March 07, 2019 11:19 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [EXT] [Wactclc-alma] Loan receipt letters inconsistently going
> out
>
>
>
> Hey all,
>
>
>
> I'm a bit stumped here. Students are reporting that they are no longer
> receive loan receipt emails. A few of us have tested and we aren't
> receiving them either. However, one of us IS still getting those emails.
>
>
>
> I checked in Letter Activity and the loan receipt is enabled. Any ideas
> why this might be happening?
>
>
>
> -Dan
>


-- 
*C**harly Eaton*
*Circulation Services Manager*
*Learning Resources/Library*
*425.640.1447*
*Work Schedule: Monday - Friday 7:00 - 4:00*
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