[Wactclc-alma] [External] RE: Analytics weirdness

[Herman, Amy]

Toward end of July there was some discussion on the national Alma listserv about circ stats showing up completely wrong. Sometimes double counting rather than not counting at all.  But there is obviously a really big issue going on related to the Analytics and circ stats.  We have our accreditation site visit coming up in early November and I really hope I can rely on our stats to be accurate. 

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337 
aherman at olympic.edu | 360-475-7256




-----Original Message-----
From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Thomas, Kirsti
Sent: Thursday, August 09, 2018 11:19 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [External] RE: [Wactclc-alma] Analytics weirdness

Yes.  I've got a location that does hundreds of loans every quarter and it's showing exactly 1 loan total.  Most other locations aren't showing any circ activity prior to some point in July of this year.

I'm a bit irked because I've got an administrator at South attending a student retreat to report on the success of a textbook loan program today and we've got no data to report.

I filed a case last night:  #00582975

Kirsti
________________________________________
From: Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> on behalf of George Babcock <george.babcock at email.edcc.edu>
Sent: Wednesday, August 8, 2018 16:27
To: WACTCLC Alma Discussion
Subject: [Wactclc-alma] Analytics weirdness

Hi all,



At Edmonds, we created two reports/widgets for ILL staff.  One shows active loans, the other active borrowed material.  Today, we noticed that the reports seemed inacurate.  For example, one of our ILL patrons has six items check out from our library, but the report only shows two.  Items checked out before the August release no longer appear on the report, while items checked out after the release do appear.  (Items 1 & 2 are reportable, items 3-6 are not)



[cid:ii_jklrhhur0_1651bdbeb74b799b]



Is anybody else seeing this behavior?



Thanks,



George




--
George Babcock
Library Acquisitions
Edmonds Community College
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1855
george.babcock at email.edcc.edu<mailto:george.babcock at email.edcc.edu>