[Wactclc-alma] (no subject)

[George Babcock]

Thanks Wade!  I adjusted those rules to allow requests and wouldn't you
know...testing complete.

George

On Mon, Aug 6, 2018 at 12:08 PM, Guidry, Wade <WadeG at bigbend.edu> wrote:

> George,
>
>
>
> It looks like the request rules in that fulfillment unit do not currently
> allow requesting.
>
>
>
>
>
>
>
> Wade Guidry
>
> Library Consortium Services Manager, WACTCLC
>
> wadeg at bigbend.edu
>
> (509) 760-4474
>
>
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *George
> Babcock
> *Sent:* Monday, August 6, 2018 12:00 PM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* Re: [Wactclc-alma] (no subject)
>
>
>
> ATTENTION: This email contains links. Please follow best practices before
> clicking on links.
>
> Hi Stephanie,
>
>
>
> Yes, I have logged out and logged back in to Alma while testing.  I
> learned that lesson the hard way.  I also used my Alma account as well as
> the Admin account during testing without results.  I hope it's just some
> small setting somewhere...
>
>
>
> Thanks,
>
>
>
> George
>
>
>
> On Mon, Aug 6, 2018 at 11:40 AM, Stephanie Levesen <
> Stephanie.Levesen at skagit.edu> wrote:
>
> Hi George,
>
>
>
> I’m going to ask the obvious but did you log out of and then back into
> Alma?  I know whenever I make any changes in the configuration side of
> Alma, in order to be sure it took effect and is working the way I want it
> to, I log out and then back into Alma.
>
>
>
> Stephanie
>
>
>
> Stephanie Levesen
>
> Periodicals/ILLs/Circulation
>
> Norwood Cole Library
>
> Skagit Valley College
>
> 2405 E College Way
> <https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
>
> Mount Vernon, WA
> <https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
> 98273
> <https://maps.google.com/?q=2405+E+College+Way+%0D%0A+Mount+Vernon,+WA+98273&entry=gmail&source=g>
>
>
>
> 360-416-7659
>
>
>
> *From:* Wactclc-alma <wactclc-alma-bounces at lists.ctc.edu> *On Behalf Of *George
> Babcock
> *Sent:* Monday, August 6, 2018 11:21 AM
> *To:* WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
> *Subject:* [Wactclc-alma] (no subject)
>
>
>
> Hi all,
>
>
>
> One of our satellite libraries asked to have the ability to place and
> fulfill holds.  So, at the fulfillment unit level, I changed the “On Shelf
> Request Policy” from “No Requesting” to “Request for pickup anywhere
> regardless of availability.”
>
>
>
>
>
> I also made sure that their circulation desks could “Pick from shelf” and
> that they had a hold shelf.
>
>
>
>
>
>  But in testing, I haven’t been able to successfully place a hold on items
> in our STEM lab.  I just get an error message stating:
>
>
>
>  I have combed through all the tables in the fulfillment and user
> configuration menus and cannot find a setting that controls the ability to
> request items.  Has anyone else run into a similar problem?
>
>
>
> Thanks in advance for all comments,
>
>
>
> George
>
>
>
>
> --
>
> George Babcock
> Library Acquisitions
> Edmonds Community College
> 20000 68th Ave. W
> <https://maps.google.com/?q=20000+68th+Ave.+W+%0D%0ALynnwood,+WA+98036+%0D%0A425&entry=gmail&source=g>
> Lynnwood, WA  98036
> <https://maps.google.com/?q=20000+68th+Ave.+W+%0D%0ALynnwood,+WA+98036+%0D%0A425&entry=gmail&source=g>
> 425-640-1855
>
> george.babcock at email.edcc.edu
>
>
>
>
>
> --
>
> George Babcock
> Library Acquisitions
> Edmonds Community College
> 20000 68th Ave. W
> <https://maps.google.com/?q=20000+68th+Ave.+W+%0D%0ALynnwood,+WA+%0D%0A98036+%0D%0A425&entry=gmail&source=g>
> Lynnwood, WA  98036
> 425-640-1855
>
> george.babcock at email.edcc.edu
>



-- 
George Babcock
Library Acquisitions
Edmonds Community College
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1855
george.babcock at email.edcc.edu
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