[Wactclc-alma] Student Users Synchronize job fails

[Whittaker, Shellie]

We've seen this from time to time in a few of the Alma instances.

Usually, it has to do with a "bad character" somewhere in one of the records.  (yes, one bad character will make the whole job fail)

Tammy,  I'll look into this and let you know what's causing it (and hopefully offer a solution :) )

Shellie Whittaker
WACTC Library Consortium
shelliew at bigbend.edu<mailto:shelliew at bigbend.edu> | (360) 452-5264

From: Wactclc-alma [mailto:wactclc-alma-bounces at lists.ctc.edu] On Behalf Of Tammy Siebenberg
Sent: Monday, October 23, 2017 9:06 AM
To: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: [Wactclc-alma] Student Users Synchronize job fails

The last three times it has run, the job to synchronize our student load has failed (10/21, 10/22, 10/23).  The message is for "Users SYNCHRONIZE using profile SIS Load for Students."

When I check the report it says: The job completed with errors.  For more information view the report details (or contact Support using the process ID).  How do I check the report details?  I don't find a link to do so.  The process ID is 1019540080002828.

Tammy R. Siebenberg, MLIS
Director - Library & Media Services
Yakima Valley College
Yakima, WA  98902
509.574.4984
tsiebenberg at yvcc.edu<mailto:tsiebenberg at yvcc.edu>
www.yvcc.edu<https://www.yvcc.edu/>

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