[Wactclc-alma] Major Ebook Fail

[Lesley Caldwell]

Hi all,

Did anyone else's Ebook Central set-up fail this week?

I've opened up a few tickets with Ex Libris, but was wondering if anyone else is seeing this.

Starting last week we have seen more and more ebook results showing up in our Primo as "No full text available". For example, I just searched for "us foreign policy" in our Primo Library Catalog and results 1, 3, 4, 5, 6, 7, 8, 9, AND 10 are showing "No full text available."

Under View Online, you get the message "No full text available" and under Details it lists an Alma MMS ID. However, that title and ID are not in our Alma Institution. Some of these were working last week, but some we never owned.

I'm sure this is something that I did wrong when trying to set-up the new Ebook Central platform, but the issue just started happening.

Thanks for any guidance,

Lesley Caldwell

Systems and Instruction Librarian

Pierce College

p:

(253) 840-8420

a:

1601 39th Ave SE, Puyallup, WA 98374

w:

www.pierce.ctc.edu<http://www.pierce.ctc.edu/> e: lcaldwell at pierce.ctc.edu

[http://www.pierce.ctc.edu/50th-Email.png]



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