[Wactclc-alma] Major Ebook Fail

[Dale Burke]

Lesley,

Edmonds access to Ebook Central is working fine.  Are you sure you
activated the correct collection in Alma?  There were a lot to choose from.

Dale Burke
Technical Services Librarian
20000 68th Ave. W
Lynnwood, WA  98036
425-640-1526

dburke at email.edcc.edu

On Thu, Apr 20, 2017 at 8:22 AM, Lesley Caldwell <LCaldwell at pierce.ctc.edu>
wrote:

> Hi all,
>
>
>
> Did anyone else’s Ebook Central set-up fail this week?
>
>
>
> I’ve opened up a few tickets with Ex Libris, but was wondering if anyone
> else is seeing this.
>
>
>
> Starting last week we have seen more and more ebook results showing up in
> our Primo as “No full text available”. For example, I just searched for “us
> foreign policy” in our Primo Library Catalog and results 1, 3, 4, 5, 6, 7,
> 8, 9, AND 10 are showing “No full text available.”
>
>
> Under View Online, you get the message “No full text available” and under
> Details it lists an Alma MMS ID. However, that title and ID are not in our
> Alma Institution. Some of these were working last week, but some we never
> owned.
>
>
>
> I’m sure this is something that I did wrong when trying to set-up the new
> Ebook Central platform, but the issue just started happening.
>
>
>
> Thanks for any guidance,
>
>
>
> Lesley Caldwell
>
> *Systems and Instruction Librarian*
>
> *Pierce College*
>
> p:
>
> (253) 840-8420
>
> a:
>
> 1601 39th Ave SE, Puyallup, WA 98374
>
> w:
>
> www.pierce.ctc.edu e: lcaldwell at pierce.ctc.edu
>
> [image: http://www.pierce.ctc.edu/50th-Email.png]
>
>
>
>
>
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