[Wsssc] FW: ctcLink Change Prioritization and Governance Policy

Joe Holliday jholliday at sbctc.edu
Mon Nov 23 10:35:55 PST 2020


Colleagues: FYI, below. Also being distributed to Student Services Councils.


From: Grant Rodeheaver <grodeheaver at sbctc.edu>
Sent: Monday, November 23, 2020 9:50 AM
To: SBCTC All Staff <SBCTCAllStaff at sbctc.edu>
Subject: ctcLink Change Prioritization and Governance Policy

SBCTC Staff:

The new ctcLink Work Priorities & Governance Policy<https://www.sbctc.edu/colleges-staff/it-support/erp-support/production-change.aspx> page has been added to ctcLink Support at SBCTC.edu.

This policy originated from the ctcLink Change Prioritization & Governance Proposal<https://www.sbctc.edu/resources/documents/colleges-staff/it-support/ctclink/ctclink-change-prioritization-and-governance-proposal-2020-10-08.pdf> developed to explain how the ctcLink Support team prioritizes requests for changes to ctcLink in production (i.e. live on ctcLink colleges).  In addition, the page includes useful links to guide individuals, commission/council and other stakeholders through the ctcLink Enhancement Request process.

The page is linked from multiple pages:

  *   ctcLink Support<https://www.sbctc.edu/colleges-staff/it-support/erp-support/default.aspx>
  *   ctcLink Production Updates<https://www.sbctc.edu/colleges-staff/it-support/erp-support/production-updates.aspx>
  *   ctcLink Working Group minutes page<https://www.sbctc.edu/colleges-staff/it-support/ctclink/working-group-meeting-minutes.aspx> - Requests Log section
  *   ctcLink Project Working Group<https://www.sbctc.edu/colleges-staff/it-support/ctclink/working-group-governance.aspx> - Decision-making section


Please forward to your commissions, councils, and other stakeholder groups.

Thank you,
-Grant

Grant Rodeheaver
Deputy Executive Director / CIO, IT Division
Washington State Board for Community and Technical Colleges
grodeheaver at sbctc.edu<mailto:grodeheaver at sbctc.edu> * o: 360-704-3939  * c: 360-280-4733
sbctc.edu<https://www.sbctc.edu/> * Twitter: @SBCTCWashington<https://twitter.com/SBCTCWashington> * Facebook: @WASBCTC<https://www.facebook.com/wasbctc/>


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