[Wctcca] Mental Health Online Platforms

[Earl Martin]

I share all of Gwynith's concerns.  100%

Earl

On Mon, Nov 4, 2024 at 2:49 PM Gwynith Hoffman-Robinson via WCTCCA <
wctcca at lists.ctc.edu> wrote:

> Thank you for starting this conversation, Heidi.  I am also interested to
> hear what people’s experiences with these platforms have been as we (at
> Shoreline Community College) have been contacted be their sale’s teams
> multiple times.
>
>
>
> Some of the concerns my team and I have had:
>
>
>
>    - Is this a possible contract violation (hiring non-faculty to do
>    faculty work)
>    - Is there a better way to use these funds (i.e. hire more Counseling
>    Center counselors)
>    - Counselors on these platforms would not have the same level of
>    experience and connections with other resources/departments on campus
>    - We vet our counselors thoroughly – what kind of vetting/oversight do
>    these platforms offer?
>    - Our students prefer in-person appointments (75%)
>    - Is this a slippery slope – campuses potentially relying on these
>    services and eliminating Counseling Centers to cut costs
>    - Crisis lines and urgent care resources are available after hours
>
>
>
> We would be interested to hear about any college’s experiences with these
> platforms and thoughts about the points listed above.
>
> *Gwyn Hoffman-Robinson, Ph.D., Licensed Psychologist*
> Shoreline Community College Counseling Center | FOSS 5251
> 16101 Greenwood Ave N | Shoreline, WA 98133
> *gehoffman at shoreline.edu <gehoffman at shoreline.edu>*  | Phone Number:
> (206) 533-6613
>
> Pronouns: she/her/hers
>
> Scheduling Phone Number: (206) 546-4594
>
> *Counselors do not discuss personal information via email as privacy and
> confidentiality of electronic communications cannot be guaranteed.*
>
> *PLEASE DO NOT USE EMAIL IN EMERGENCY SITUATIONS *
>
> *Call 911 or visit your local Emergency Room in life threatening
> emergencies.*
>
> *If you are in crisis, please call the 24/7 Crisis Line at:*
>
> *1.866.427.4747 (King County) *|* 1.800.584.3578 (Snohomish County)*
>
>
>
> *Text HOME to 741741 *
>
> *Urgent behavioral health care can be accessed at:*
>
> *Connections Crisis Response Center (Kirkland, open 24/7): *
>
> Connections Kirkland (connectionshs.com)
> <https://connectionshs.com/kirkland> - 425.650.4005
>
> *Providence Behavioral Health Urgent Care (Everett, open business hours
> Monday-Friday - virtual care available):*
>
> Behavioral Health Urgent Care Everett | Providence
> <https://www.providence.org/locations/wa/providence-regional-medical-center-everett/behavioral-health-urgent-care-everett>
> – 425.261.4210
>
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>
>
> *From:* WCTCCA <wctcca-bounces at lists.ctc.edu> *On Behalf Of *Heidi
> Matlack via WCTCCA
> *Sent:* Monday, November 4, 2024 2:00 PM
> *To:* wctcca at lists.ctc.edu
> *Subject:* [Wctcca] Mental Health Online Platforms
>
>
>
> *[ CAUTION: This email originated from outside Shoreline Community
> College. Do not click links or open attachments unless you recognize the
> sender and know the content is safe. ] *
>
>
>
> Hello Colleagues,
>
>
>
> I am interested in knowing if any of your institutions are currently using
> a mental health online platform to enhance your counseling services.  YVC
> is currently looking into the value of such digital programs and which
> levels of care seem to be the most useful.  We are currently exploring
> services and comparing costs of a few different platforms, including Mantra
> Health and Timely Care.
>
>
>
> Looking forward to hearing what your institutions are finding with the
> growing number of mental health contacts on campus.  Please share any pro’s
> and con’s or other insight you may have in regards to such resources.
>
> Thank you,
>
>
>
> Heidi Matlack M.A. LMHC
>
> Counselor
>
> Yakima Valley College, Grandview
>
> 500 W Main Street
>
> (509) 882.7042
>
> hmatlack at yvcc.edu
>
>
>
> *The YVC Counseling & Advising Center provides a team based approach that
> helps students realize their educational, career and personal goals.  We
> create a welcoming and safe environment allowing students to feel accepted,
> respected and understood.  Our counselors and advisors are dedicated,
> responsive, and culturally sensitive professionals offering comprehensive
> services, referrals and advocacy.*
>
>
> --
> WCTCCA mailing list
> WCTCCA at lists.ctc.edu
> http://lists.ctc.edu/mailman/listinfo/wctcca_lists.ctc.edu
>


-- 
Dr. Earl Martin, LMHC

Counselor/Human Development Faculty, Counseling & Student Success (CSS)
Department Head, Counseling, Human Development & Human Services

"Counselor of the Year" (2017) - American College Counselor's Association

Everett Community College
2000 Tower Street
Everett, WA 98201

EvCC Counseling & Student Success (CSS) is assisting students by phone,
video or in person.

To schedule a counseling appointment please call 425-388-9263 or email
counseling at everettcc.edu.  Provide the following information:

1.  Your name, student ID number, phone number and email address

2.   Whether you have a preferred counselor

3.   Reason for appointment: academic, career or personal/mental health or
an Academic Counseling Hold on your account


Counseling & Student Success (CSS) webpage:
<https://www.everettcc.edu/students/css/>

https://www.everettcc.edu/students/css/

988 Suicide & Crisis Lifeline:

If you or someone you know is struggling or in crisis, help is available.

Call or text 988 or chat 988lifeline.org

Emergency Care:

For life-threatening emergencies, call 9-1-1.

Please be aware that email is not a secure or confidential form of
communication.
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