[Wctcca] Counseling during "alternative format" classes

Wed Mar 11 15:00:42 PDT 2020

Hello Jennifer,  

I was unable to locate information with the exception of telehealth for Medicaid and other insurance clients.  Granted I didn't have much time to do a lot of searching since my first student was scheduled at 8:30.  I went to HCA website and the manual is 361 pages long and mainly about Medicaid insurances and billing, etc.  Since this was an emergent need and not a long term practice, I am relying on the communication that if the student was comfortable with the technology, we could still meet.  Other than that, it would have been April before we could schedule face to face.  

I will check out ACA and NBCC to see what their guidelines are.  The Center for Telehealth Policy references Telehealth and Telemedicine. In the meantime, if someone else knows something I am unaware of, please chime in.  This is probably something we need to be familiar/comfortable with since we are in "pandemic" status.   

Diane R. Shepard, MA, LMHC
Counselor
Email: dshepard at batestech.edu
Phone: (253)680-7006

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-----Original Message-----
From: Jennifer Wright <JWright at pierce.ctc.edu> 
Sent: Wednesday, March 11, 2020 2:31 PM
To: Diane Shepard <dshepard at batestech.edu>
Subject: RE: Counseling during "alternative format" classes

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Diane,
Thank you so very much for sharing. Just curious, did you draw up a document  for tele-mental health consent to go alongside your disclosure form? I'm just thinking out loud and wondering if it is needed?
Thanks,

Jennifer Wright, LMHC
Faculty Counselor
Pierce College Puyallup
(253) 840-8443

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-----Original Message-----
From: WCTCCA <wctcca-bounces at lists.ctc.edu> On Behalf Of Diane Shepard via WCTCCA
Sent: Wednesday, March 11, 2020 1:02 PM
To: wctcca at lists.ctc.edu
Subject: Re: [Wctcca] Counseling during "alternative format" classes

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Good afternoon,

As you may be aware, Bates Technical College was closed today due to COVID 19 concerns and the need to deep clean.  When the message came through at 4:30 am, my immediate concern was for the students that were scheduled this morning.  Permission was obtained to provide telehealth services and the two appointments were successfully maintained.  The online platform that was used is specifically designed for Telemedicine so meets all compliance requirements and provides the Business Associate Agreement.  While I heard about a few years ago, today was the first day I tried it and it was very smooth.  Nothing to download, it's all online and easy to navigate.  Both students were able to log in with no difficulty and it works with mobile phones as well as computers.  Hope this helps.

For further information the web address is:

https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fdoxy.me%2f&c=E,1,y3IfwMP-BXLTRxBjnAKP8uMLobCuwEyi_rtnuRUDGBADHJIvUWfF8eXqpekmNALGCc6_6IZHavmRjEp-_41Xr5AWQ0BWKgngQ6UQOL1Y&typo=1

Diane R. Shepard, MA, LMHC
Counselor
Email: dshepard at batestech.edu
Phone: (253)680-7006

Electronic Privacy Notice. This e-mail, and any attachments, contains information that is, or may be, covered by electronic communications privacy laws, and is also confidential and proprietary in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing, or otherwise disclosing this information in any manner. Instead, please reply to the sender that you have received this communication in error, and then immediately delete it.

***Clients: When you choose to communicate Patient identifiable Information by sending new or responding to sent email, you are consenting to the associated email risks.  Please note that email is not secure, and confidentiality can not be guaranteed. ***

For 24-hour assistance: Pierce County Crisis Line at 1(800)576-7764.  Crisis Text Line- text “HEAL” TO  741741.  Veteran’s Crisis Line at 1(800)273-8255.  24-hour Suicide Prevention Lifeline:  1-800-273-TALK (8255) In an emergency, call 911.

-----Original Message-----
From: WCTCCA <wctcca-bounces at lists.ctc.edu> On Behalf Of wctcca-request at lists.ctc.edu
Sent: Tuesday, March 10, 2020 12:00 PM
To: wctcca at lists.ctc.edu
Subject: WCTCCA Digest, Vol 9, Issue 2

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Today's Topics:

   1. Counseling during "alternative format" classes? (Devon Klein)

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Message: 1
Date: Tue, 10 Mar 2020 18:21:48 +0000
From: Devon Klein <DKlein at greenriver.edu>
To: "wctcca at lists.ctc.edu" <wctcca at lists.ctc.edu>
Subject: [Wctcca] Counseling during "alternative format" classes?
Message-ID:
        <MWHPR06MB338995FE89216A45456F031FA0FF0 at MWHPR06MB3389.namprd06.prod.outlook.com>

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Dear esteemed colleagues,

As all of our campuses are selecting their methods of responding to the fears about the Covid-19 virus, we are finding ourselves wondering about options to provide counseling to students who are now taking almost all online classes to maintain distance from each other. We have not previously offered telementalhealth, but are now considering it. Is this something you offer and if so, which HIPPA compliant platform are you utilizing? If not, what are your reasons for passing on this option? Are there other alternatives to your services that you are offering?

My favorite thing about this organization is our ability to support each other in managing issues that are unique to counseling in our CTC system. I look forward to benefitting from your shared wisdom and thank you in advance for taking the time to share what you are doing. Stay safe and healthy out there.

Devon Klein, MA, LMHC
She/Her Pronouns
GRC Faculty Counselor
WCTCCA Chair
253 833 9111, Ext 4492
 dklein at greenriver.edu
"Minds are like parachutes; they work best when open."          ~Sir Thomas Robert Dewar

Counseling Services Mission Statement
Counseling Services fosters student success and retention by teaching emotional coping techniques, informing and educating students on relevant health and wellness topics, and developing effective self-care skills for optimal lifelong psychological health.

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