[Wctcca] Counseling during "alternative format" classes

Diane Shepard dshepard at batestech.edu
Wed Mar 11 13:02:11 PDT 2020

Good afternoon, 

As you may be aware, Bates Technical College was closed today due to COVID 19 concerns and the need to deep clean.  When the message came through at 4:30 am, my immediate concern was for the students that were scheduled this morning.  Permission was obtained to provide telehealth services and the two appointments were successfully maintained.  The online platform that was used is specifically designed for Telemedicine so meets all compliance requirements and provides the Business Associate Agreement.  While I heard about a few years ago, today was the first day I tried it and it was very smooth.  Nothing to download, it's all online and easy to navigate.  Both students were able to log in with no difficulty and it works with mobile phones as well as computers.  Hope this helps.  

For further information the web address is:  


Diane R. Shepard, MA, LMHC
Email: dshepard at batestech.edu
Phone: (253)680-7006

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Today's Topics:

   1. Counseling during "alternative format" classes? (Devon Klein)


Message: 1
Date: Tue, 10 Mar 2020 18:21:48 +0000
From: Devon Klein <DKlein at greenriver.edu>
To: "wctcca at lists.ctc.edu" <wctcca at lists.ctc.edu>
Subject: [Wctcca] Counseling during "alternative format" classes?
        <MWHPR06MB338995FE89216A45456F031FA0FF0 at MWHPR06MB3389.namprd06.prod.outlook.com>

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Dear esteemed colleagues,

As all of our campuses are selecting their methods of responding to the fears about the Covid-19 virus, we are finding ourselves wondering about options to provide counseling to students who are now taking almost all online classes to maintain distance from each other. We have not previously offered telementalhealth, but are now considering it. Is this something you offer and if so, which HIPPA compliant platform are you utilizing? If not, what are your reasons for passing on this option? Are there other alternatives to your services that you are offering?

My favorite thing about this organization is our ability to support each other in managing issues that are unique to counseling in our CTC system. I look forward to benefitting from your shared wisdom and thank you in advance for taking the time to share what you are doing. Stay safe and healthy out there.

Devon Klein, MA, LMHC
She/Her Pronouns
GRC Faculty Counselor
253 833 9111, Ext 4492
 dklein at greenriver.edu
"Minds are like parachutes; they work best when open."          ~Sir Thomas Robert Dewar

Counseling Services Mission Statement
Counseling Services fosters student success and retention by teaching emotional coping techniques, informing and educating students on relevant health and wellness topics, and developing effective self-care skills for optimal lifelong psychological health.

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