[Wactclc-primo] Ebsco issues from yesterday resolved?

[Abby Koehler]

Golly, this is confusing. I had an issue last week with some of the same problems -- updating the openurl address somewhere and confirming the service for at least one database said 'yes' to SSO and IPAUTH -- and that those were loaded into EbscoAdmin per this line on an Ebsco help page<https://connect.ebsco.com/s/article/EBSCOhost-OpenURL-Frequently-Asked-Questions?language=en_US>, "When OpenURL Connection performs the initial validation to see if it “knows” the user, it will invoke the preferred authentication method set in EBSCOadmin. If that authentication method is Athens, Shib or SSO, and the user already has a session with that provider, the user will be seamlessly authenticated."

I wonder if that's why our stuff is still working (or works now) even though I don't have an OPID stuck in there?

And, do we have to do this for each service attached to each database?

Blarg.


abby koehler

she/her/hers

Systems Librarian

Whatcom Community College

360.383.3287

________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Traci Taylor <ttaylor at btc.edu>
Sent: Friday, May 20, 2022 8:58 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] Ebsco issues from yesterday resolved?


CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.





Hi Amy,

EBSCO is now working for us. I saw on the ALMA-L list-serv that other institutions were experiencing the same issue. I do not have our OPID added. I did that yesterday, and I received a 404 error message, so I took the OPID number out.

Traci


Traci Taylor, MLS

Lead Librarian

Bellingham Technical College<http://www.btc.edu/>

3028 Lindbergh Ave. | Bellingham, WA 98225

Phone: 360.752.8488 | Office: CC 327



 BTC provides student-centered, high-quality professional technical education for today’s needs and tomorrow’s opportunities.

________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> on behalf of Herman, Amy <aherman at olympic.edu>
Sent: Friday, May 20, 2022 8:56 AM
To: 'WACTCLC Primo discussions' <wactclc-primo at lists.ctc.edu>
Subject: [Wactclc-primo] Ebsco issues from yesterday resolved?


I was receiving the same errors as everyone else yesterday when trying to access Ebsco content from Primo.  I requested and received my OPID overnight, but when I test Ebsco articles this morning from Primo, before adding the OPID to my Ebsco services in Alma, the links now work again.  Anyone else see the same thing (who hasn’t added their OPID yet)?





Amy Herman

Library Faculty | Olympic College

1600 Chester Avenue | Bremerton, WA 98337

aherman at olympic.edu<mailto:aherman at olympic.edu>


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.ctc.edu/pipermail/wactclc-primo_lists.ctc.edu/attachments/20220520/5a2ff535/attachment.html>