[Wactclc-primo] [EXTERNAL*]- Unable to Access EBSCO Articles in Primo

[Elena Bianco]

Hi Traci:

I just tested with an article from CINHAL, and it's taking a very long time to load...

Elena

Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Traci Taylor
Sent: Thursday, May 19, 2022 2:09 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: [EXTERNAL*]-[Wactclc-primo] Unable to Access EBSCO Articles in Primo

Hello,

Is anyone having issues with accessing articles from EBSCO in Primo? I have tried accessing a few articles with no success. I keep getting the error message below.

[cid:image002.jpg at 01D86B8C.890095A0]


I am able to access the article, Late presentation of HIV infection: a consensus definition<https://sbctc-btcctc.primo.exlibrisgroup.com/permalink/01STATEWA_BTC/1d92elb/cdi_swepub_primary_oai_prod_swepub_kib_ki_se_121672833>, in EBSCO directly, but not through Primo.

Thanks in advance for your help,

Traci



[image002.jpg at 01D7901D]<https://www.btc.edu/>Traci Taylor, MLS
Lead Librarian
Bellingham Technical College<http://www.btc.edu/>
3028 Lindbergh Ave. | Bellingham, WA 98225
Phone: 360.752.8488 | Office: CC 327

 BTC provides student-centered, high-quality professional technical education for today's needs and tomorrow's opportunities.

This email is not from a Skagit Valley College email address. As such, the SVC IT Department cannot ensure its safety. Please use proper judgement and caution when opening attachments, clicking on links, or responding to this email..

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