[Wactclc-primo] problem accessing EBSCO databases via Primo?

[Lesley Caldwell]

Hey Jennifer,

The first two eventually opened at Pierce, but took a while to load. While they were loading, I did get a glimpse of the OpenURL page.
[Title: EBSCO OpenURL Connection]


The last one stopped at the OpenURL and made us make a choice. See below.

Hope this helps!
Lesley


[Title: EBSCO OpenURL - Description: Salem Witch Trials]
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Jennifer Rohan
Sent: Monday, May 17, 2021 10:04 AM
To: wactclc-primo at lists.ctc.edu
Subject: [Wactclc-primo] problem accessing EBSCO databases via Primo?

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Hi,
Anyone else having trouble accessing EBSCO database content via Primo?
Here are some example links (you'd have to try with your own institution's Primo permalinks, though)


https://sbctc-greenriver.primo.exlibrisgroup.com/permalink/01STATEWA_GREENRIV/bh3g5a/cdi_gale_infotracacademiconefile_A551935587<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsbctc-greenriver.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_GREENRIV%2Fbh3g5a%2Fcdi_gale_infotracacademiconefile_A551935587&data=04%7C01%7Cjrohan%40greenriver.edu%7Cecf5992bcfa749227b8d08d919550b64%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637568675337898455%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FsgFvBur%2BBZme4KJo9km%2Fx9kTRIGdM5QJ4K7tTVU3T4%3D&reserved=0>

https://sbctc-greenriver.primo.exlibrisgroup.com/permalink/01STATEWA_GREENRIV/bh3g5a/cdi_proquest_miscellaneous_1639981982<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsbctc-greenriver.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_GREENRIV%2Fbh3g5a%2Fcdi_proquest_miscellaneous_1639981982&data=04%7C01%7Cjrohan%40greenriver.edu%7Cecf5992bcfa749227b8d08d919550b64%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637568675337908451%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ldfikv5rt4vjZHfY1uZFGOn4qFiR838%2B3KDEEhDy31Y%3D&reserved=0>

https://sbctc-greenriver.primo.exlibrisgroup.com/permalink/01STATEWA_GREENRIV/bh3g5a/cdi_proquest_journals_224894830<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsbctc-greenriver.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_GREENRIV%2Fbh3g5a%2Fcdi_proquest_journals_224894830&data=04%7C01%7Cjrohan%40greenriver.edu%7Cecf5992bcfa749227b8d08d919550b64%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637568675337908451%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5znVfRscASFWceKgnRTH3zgHznQbcP9zC5dVoRVzcyc%3D&reserved=0>

I get a "forbidden" message with this in the URL:

https://openurl.ebsco.com/callback?error=login_required&error_description=We+were+unable+to+promptlessly+authenticate+the+user&state=1658258a-6e90-42e6-9a62-1e713338f4b2<https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fopenurl.ebsco.com%2Fcallback%3Ferror%3Dlogin_required%26error_description%3DWe%2Bwere%2Bunable%2Bto%2Bpromptlessly%2Bauthenticate%2Bthe%2Buser%26state%3D1658258a-6e90-42e6-9a62-1e713338f4b2&data=04%7C01%7Cjrohan%40greenriver.edu%7Cecf5992bcfa749227b8d08d919550b64%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637568675337918445%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=g2IRbBSikTnGT50S3m%2Br8Z0ngyex5VAdTqsKcdcvO0Q%3D&reserved=0>


Recently EBSCO changed their OpenURL, so I don't know if that's a factor...
https://connect.ebsco.com/s/article/New-OpenURL-Connection-User-Interface-Now-Available?language=en_US<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fconnect.ebsco.com%2fs%2farticle%2fNew-OpenURL-Connection-User-Interface-Now-Available%3flanguage%3den_US&c=E,1,Q-NmqwFIxB-wLVWX6FR5maMVjpnm9XzzoPK5Nodmk0IFUHcJrRXMnps5qE1bGjv3lbDQ5zaVD8i6uBF_qWZgDbCf8Ir52nNWnMN5YinJhb0cyA,,&typo=1>

... and if we need to change parser parameters in EBSCO databases in Alma?


Jennifer Rohan
Faculty Librarian
Holman Library<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.greenriver.edu%2fcampus%2fcampus-resources%2fholman-library%2f&c=E,1,YUkVaMR_xTne5XDXuM7yUC2Km9zQF1XNhK-DhbAw4gt6EYVRb9I3ao02s2JsSvSFImfUUeALKHAFJ9HCO2-cx59bogyGd1O4PfZYalVxkYb7lYp006cdYTR3I5Y,&typo=1>, Green River College
253-931-6487
Chat with a Librarian 24/7<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flibguides.greenriver.edu%2fwebsite%2fask-a-librarian&c=E,1,ZGq_hTk2unybVvZ84jIysrjhOEzPQyJW4pFT9-Uo6tSa-l7p6JbMuF13KFVSfxiY9G_1HwriyyRgtyD0tg_fUZq2Bmf67iF4E56PfNgwnBc-YA,,&typo=1>

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