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<p class="MsoNormal"><span style="color:#1F497D">Hey Jennifer,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The first two eventually opened at Pierce, but took a while to load. While they were loading, I did get a glimpse of the OpenURL page.<o:p></o:p></span></p>
<p class="MsoNormal"><img width="956" height="510" style="width:9.9583in;height:5.3125in" id="Picture_x0020_1" src="cid:image002.jpg@01D74B06.35D02780" alt="Title: EBSCO OpenURL Connection"><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The last one stopped at the OpenURL and made us make a choice. See below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Hope this helps!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Lesley<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img width="1366" height="728" style="width:14.2291in;height:7.5833in" id="Picture_x0020_2" src="cid:image006.jpg@01D74B06.35D02780" alt="Title: EBSCO OpenURL - Description: Salem Witch Trials"><span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Jennifer Rohan<br>
<b>Sent:</b> Monday, May 17, 2021 10:04 AM<br>
<b>To:</b> wactclc-primo@lists.ctc.edu<br>
<b>Subject:</b> [Wactclc-primo] problem accessing EBSCO databases via Primo?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#F5EF3A"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">CAUTION:</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black"> This email originated
from outside Pierce College. Do not click links or open attachments unless you have confirmed this is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email
<a href="mailto:Helpdesk@pierce.ctc.edu">Helpdesk@pierce.ctc.edu</a> <o:p></o:p></span></p>
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<p class="MsoNormal">Hi,<o:p></o:p></p>
<p class="MsoNormal">Anyone else having trouble accessing EBSCO database content via Primo?<o:p></o:p></p>
<p class="MsoNormal">Here are some example links (you’d have to try with your own institution’s Primo permalinks, though)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="xxxxxmsonormal"><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsbctc-greenriver.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_GREENRIV%2Fbh3g5a%2Fcdi_gale_infotracacademiconefile_A551935587&data=04%7C01%7Cjrohan%40greenriver.edu%7Cecf5992bcfa749227b8d08d919550b64%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637568675337898455%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FsgFvBur%2BBZme4KJo9km%2Fx9kTRIGdM5QJ4K7tTVU3T4%3D&reserved=0">https://sbctc-greenriver.primo.exlibrisgroup.com/permalink/01STATEWA_GREENRIV/bh3g5a/cdi_gale_infotracacademiconefile_A551935587</a><o:p></o:p></p>
<p class="xxxxxmsonormal"><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsbctc-greenriver.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_GREENRIV%2Fbh3g5a%2Fcdi_proquest_miscellaneous_1639981982&data=04%7C01%7Cjrohan%40greenriver.edu%7Cecf5992bcfa749227b8d08d919550b64%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637568675337908451%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ldfikv5rt4vjZHfY1uZFGOn4qFiR838%2B3KDEEhDy31Y%3D&reserved=0">https://sbctc-greenriver.primo.exlibrisgroup.com/permalink/01STATEWA_GREENRIV/bh3g5a/cdi_proquest_miscellaneous_1639981982</a><o:p></o:p></p>
<p class="xxxxxmsonormal"><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsbctc-greenriver.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_GREENRIV%2Fbh3g5a%2Fcdi_proquest_journals_224894830&data=04%7C01%7Cjrohan%40greenriver.edu%7Cecf5992bcfa749227b8d08d919550b64%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637568675337908451%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5znVfRscASFWceKgnRTH3zgHznQbcP9zC5dVoRVzcyc%3D&reserved=0">https://sbctc-greenriver.primo.exlibrisgroup.com/permalink/01STATEWA_GREENRIV/bh3g5a/cdi_proquest_journals_224894830</a><o:p></o:p></p>
<p class="xxxxxmsonormal">I get a “forbidden” message with this in the URL:<o:p></o:p></p>
<p class="xxxxxmsonormal"><a href="https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fopenurl.ebsco.com%2Fcallback%3Ferror%3Dlogin_required%26error_description%3DWe%2Bwere%2Bunable%2Bto%2Bpromptlessly%2Bauthenticate%2Bthe%2Buser%26state%3D1658258a-6e90-42e6-9a62-1e713338f4b2&data=04%7C01%7Cjrohan%40greenriver.edu%7Cecf5992bcfa749227b8d08d919550b64%7Cfa40663e972749789bce776cf824bca5%7C0%7C0%7C637568675337918445%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=g2IRbBSikTnGT50S3m%2Br8Z0ngyex5VAdTqsKcdcvO0Q%3D&reserved=0">https://openurl.ebsco.com/callback?error=login_required&error_description=We+were+unable+to+promptlessly+authenticate+the+user&state=1658258a-6e90-42e6-9a62-1e713338f4b2</a><o:p></o:p></p>
<p class="xxxxxmsonormal"> <o:p></o:p></p>
<p class="MsoNormal">Recently EBSCO changed their OpenURL, so I don’t know if that’s a factor…<o:p></o:p></p>
<p class="MsoNormal"><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fconnect.ebsco.com%2fs%2farticle%2fNew-OpenURL-Connection-User-Interface-Now-Available%3flanguage%3den_US&c=E,1,Q-NmqwFIxB-wLVWX6FR5maMVjpnm9XzzoPK5Nodmk0IFUHcJrRXMnps5qE1bGjv3lbDQ5zaVD8i6uBF_qWZgDbCf8Ir52nNWnMN5YinJhb0cyA,,&typo=1">https://connect.ebsco.com/s/article/New-OpenURL-Connection-User-Interface-Now-Available?language=en_US</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">… and if we need to change parser parameters in EBSCO databases in Alma?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black;border:none windowtext 1.0pt;padding:0in;background:white">Jennifer Rohan<br>
</span><span style="font-size:12.0pt;color:black">Faculty Librarian</span><o:p></o:p></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="font-size:12.0pt;color:black"><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.greenriver.edu%2fcampus%2fcampus-resources%2fholman-library%2f&c=E,1,YUkVaMR_xTne5XDXuM7yUC2Km9zQF1XNhK-DhbAw4gt6EYVRb9I3ao02s2JsSvSFImfUUeALKHAFJ9HCO2-cx59bogyGd1O4PfZYalVxkYb7lYp006cdYTR3I5Y,&typo=1" title="https://www.greenriver.edu/campus/campus-resources/holman-library/"><span style="color:blue;border:none windowtext 1.0pt;padding:0in">Holman
Library</span></a>, Green River College<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="font-size:12.0pt;color:black">253-931-6487<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="font-size:12.0pt;color:black"><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2flibguides.greenriver.edu%2fwebsite%2fask-a-librarian&c=E,1,ZGq_hTk2unybVvZ84jIysrjhOEzPQyJW4pFT9-Uo6tSa-l7p6JbMuF13KFVSfxiY9G_1HwriyyRgtyD0tg_fUZq2Bmf67iF4E56PfNgwnBc-YA,,&typo=1" title="https://libguides.greenriver.edu/website/ask-a-librarian"><span style="color:blue;border:none windowtext 1.0pt;padding:0in">Chat
with a Librarian 24/7</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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