[Wactclc-primo] Can't log to Primo?

[Lesley Caldwell]

Hi Greg,

Seems to be working at Pierce too!

-Lesley

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Traci Taylor
Sent: Tuesday, March 23, 2021 8:48 AM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: Re: [Wactclc-primo] Can't log to Primo?

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Hi Greg,

I was able to log in.

Traci

Traci Taylor, MLS
Lead Librarian
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From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Bem, Greg <Greg.Bem at lwtech.edu<mailto:Greg.Bem at lwtech.edu>>
Sent: Tuesday, March 23, 2021 8:44 AM
To: 'WACTCLC Alma Discussion' <wactclc-alma at lists.ctc.edu<mailto:wactclc-alma at lists.ctc.edu>>; WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: [Wactclc-primo] Can't log to Primo?


Good morning folks,



I'm not sure how long this has been happening, but it can't have been for more than a week. I tried to log in to Primo yesterday and got an error. See the attached screenshot. This has been tested by a couple other employees too.



Has anyone seen this error or is anyone experiencing it now? Trying to get to the bottom of it. Not sure if it's an SSO issue on the college side or something on the Ex Libris side.



Greg



Greg Bem, MLIS

Faculty Library Coordinator

Library Learning Commons

Lake Washington Inst. Of Technology

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