<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
h3
{mso-style-priority:9;
mso-style-link:"Heading 3 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:13.5pt;
font-family:"Times New Roman",serif;
font-weight:bold;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.Heading3Char
{mso-style-name:"Heading 3 Char";
mso-style-priority:9;
mso-style-link:"Heading 3";
font-family:"Calibri Light",sans-serif;
color:#1F4D78;}
p.xmsonormal, li.xmsonormal, div.xmsonormal
{mso-style-name:x_msonormal;
margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
p.xmsochpdefault, li.xmsochpdefault, div.xmsochpdefault
{mso-style-name:x_msochpdefault;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Calibri",sans-serif;}
span.xemailstyle17
{mso-style-name:x_emailstyle17;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle23
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle24
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style>
</head>
<body lang="EN-US" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Greg,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Seems to be working at Pierce too!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">-Lesley<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-primo <wactclc-primo-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Tuesday, March 23, 2021 8:48 AM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] Can't log to Primo?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt;margin-bottom:7.5pt">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:12.0pt;background:#F5EF3A">
<b><span style="font-family:"Arial",sans-serif;color:black">CAUTION:</span></b><span style="font-family:"Arial",sans-serif;color:black"> This email originated from outside Pierce College. Do not click links or open attachments unless you have confirmed this
is an authentic message from sender and know the content is safe. If you are unsure, contact the Help Desk at 253-964-6373 or email
<a href="mailto:Helpdesk@pierce.ctc.edu">Helpdesk@pierce.ctc.edu</a> </span><o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Hi Greg, <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">I was able to log in. <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Traci<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div>
<h3 style="mso-margin-top-alt:14.0pt;margin-right:0in;margin-bottom:13.5pt;margin-left:0in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0076A8">Traci Taylor, MLS<br>
</span><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;font-weight:normal">Lead Librarian<br>
</span></i><span style="font-family:"Calibri",sans-serif;color:black"><a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.btc.edu%2f&c=E,1,0e1x1M2HuxlkBxpzqFtZyS80XNqX8qA2CNQ7g6CXBs5CLlaguMKZ-3g1PNPqdnFOg96aMamAGXGTe7EdLgaB5AE3yfeAcH1pc7_KghBEuw,,&typo=1"><span style="font-size:11.0pt;color:#0076A8;font-weight:normal">Bellingham
Technical College</span><span style="font-size:11.0pt;color:#1F497D;font-weight:normal"><br>
</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;font-weight:normal">3028 Lindbergh Ave. | Bellingham, WA 98225<br>
Call: </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0076A8;font-weight:normal">360.752.8488
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black;font-weight:normal">| Office:
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0076A8;font-weight:normal">CC 327<br>
Connectedness • Professionalism • Integrity </span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></h3>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">The Library is</span><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0076A8"> </span></b><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#C00000">OPEN
online</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#0076A8">.</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#2E74B5"> </span><span style="font-family:"Calibri",sans-serif;color:black"><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fbtc.ctc.libguides.com%2fQuickHelp&c=E,1,pZx19oK4FaUMd9KfWIl7xknW2-7OPc78EXNUaluuEG7YKMS6Gz51IZk5ZI5YTv152574wcLEptOAOL0NWn9-3p-GYDSBm9dhzgkZPeJvF8n7&typo=1"><span style="font-size:11.0pt;color:#2E74B5">Online
Resources and Help Available from the BTC Library<br>
</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Need help?
</span><span style="font-family:"Calibri",sans-serif;color:black"><a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2faskwa.libanswers.com%2fwidget_chat.php%3fhash%3dbc35573cec49a83226b25e7a450c6e8c&c=E,1,XCWqwP2qKE47Okdn48goL_vOnXaZ0HUvglmkueEcJ-lse-IRpLMPVZU1t0TUWenrQWeScU9iVUJttY7sDYRcdGCgevzE2yfoGPV_mzEQlStEgfg,&typo=1"><span style="font-size:11.0pt;color:#2E74B5">Ask
the Library</span></a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
</div>
<div class="MsoNormal" align="center" style="text-align:center">
<hr size="2" width="98%" align="center">
</div>
<div id="divRplyFwdMsg">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
on behalf of Bem, Greg <<a href="mailto:Greg.Bem@lwtech.edu">Greg.Bem@lwtech.edu</a>><br>
<b>Sent:</b> Tuesday, March 23, 2021 8:44 AM<br>
<b>To:</b> 'WACTCLC Alma Discussion' <<a href="mailto:wactclc-alma@lists.ctc.edu">wactclc-alma@lists.ctc.edu</a>>; WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> [Wactclc-primo] Can't log to Primo?</span> <o:p></o:p></p>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
</div>
<div>
<div>
<p class="xmsonormal">Good morning folks,<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">I’m not sure how long this has been happening, but it can’t have been for more than a week. I tried to log in to Primo yesterday and got an error. See the attached screenshot. This has been tested by a couple other employees too.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Has anyone seen this error or is anyone experiencing it now? Trying to get to the bottom of it. Not sure if it’s an SSO issue on the college side or something on the Ex Libris side.<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Greg<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Greg Bem, MLIS</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Faculty Library Coordinator</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Library Learning Commons</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Lake Washington Inst. Of Technology</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Pronouns: <i>
he/him/his</i></span></b><o:p></o:p></p>
<p class="xmsonormal"><b><i><span style="font-size:9.0pt;color:#0070C0"> </span></i></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#0070C0">Vice President, AFT 3533, ’20-‘21</span></b><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;color:black"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:black">Contact Info</span></b><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;color:black">425-739-8100 xt.8898</span><o:p></o:p></p>
<p class="xmsonormal"><span style="color:#1F497D"><a href="https://linkprotect.cudasvc.com/url?a=http%3a%2f%2fwww.lwtech.edu%2fcampus-life%2flibrary&c=E,1,hwMS7Vml4e-saRlhX5hqYgoJjbL3EW3yorJpkRW46V6UsimD5i5qt0wk3Wq5cHxvqh_dQcgMwXiiX7bUKVaEJbb3_0Xb-a517SeqSAl9w-f6Xg,,&typo=1"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a></span><o:p></o:p></p>
<p class="xmsonormal"><span style="font-size:9.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or</span></b><o:p></o:p></p>
<p class="xmsonormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with librarians 24/7 on
<a href="https://linkprotect.cudasvc.com/url?a=https%3a%2f%2faskwa.libanswers.com%2fwidget_chat.php%3fhash%3d3da0756f9dbe8539f215b050f583e53e&c=E,1,pabPapfcjrC1Qv0ZO4bNHNRQvjr5SVYHhgiPER9NcAcXbzBM8ZjIWI8QZK_fQOs1u4xLx-KxznochBkUzYfUOvKJuxWeBK5ZULwouSlkWl1Q-M41okUD&typo=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b><o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
</div>
</div>
</div>
</div>
</body>
</html>