[Wactclc-primo] [EXTERNAL]Re: Possible Proquest Research Library / CDI issue

Guidry, Wade WadeG at bigbend.edu
Wed Feb 24 16:21:09 PST 2021 

Thanks. I wasn't sure if you were talking about a monolith database, or an electronic collection (of journals).

The 'CDI Search activation status' setting really only applies if you do *not* subscribe to the content, but still want the content searchable in your expanded search, albeit as citations only, with no full text.

For any CZ electronic collection you activate in Alma, any full text content available for that collection in the CDI will be searchable and available. The 'CDI Search activation status' has no impact.

So, you can disregard that setting for any  CZ collection you have activated.

'CDI Search Activation status' could more accurately be labeled 'CDI Search Activation Status for non-activated collection'. Maybe they'll eventually hide that toggle once you have activated a CZ collection locally. But there may be reasons why that hasn't been done.

Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Traci Taylor
Sent: Wednesday, February 24, 2021 3:48 PM
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Subject: Re: [Wactclc-primo] [EXTERNAL]Re: Possible Proquest Research Library / CDI issue

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I was just looking at some of our databases and noticed that they aren't all activated for CDI, such as EBSCOhost Academic Search Elite.
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From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
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Subject: Re: [Wactclc-primo] [EXTERNAL]Re: Possible Proquest Research Library / CDI issue


Which database are you thinking of?





Wade Guidry

Library Consortium Services Manager, WACTCLC

wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

(509) 760-4474

http://www.wactclc.org



From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Traci Taylor
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Subject: Re: [Wactclc-primo] [EXTERNAL]Re: Possible Proquest Research Library / CDI issue



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Hi Wade,



If a database is available for CDI activation, should we activate it?



Thanks,

Traci









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From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
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Subject: Re: [Wactclc-primo] [EXTERNAL]Re: Possible Proquest Research Library / CDI issue



Thanks, Traci!



That's exactly the solution that I was testing in Pierce and WVC Alma, with Shoreline as the control.



If you have ProQuest Research Library activated in your environment, I recommend you check that setting and set it to 'yes' if it isn't already.



Note that it may take a couple of days for the change to fully take effect, because of the up to 48 hour CDI refresh cycle. (Changing that setting will require a refresh of your holdings as reported to CDI.)



The setting for ProQuest Research Library should look like:



[cid:image001.png at 01D70AC7.B2059940]





Wade Guidry

Library Consortium Services Manager, WACTCLC

wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

(509) 760-4474

http://www.wactclc.org



From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Skirko, Tria
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Subject: Re: [Wactclc-primo] [EXTERNAL]Re: Possible Proquest Research Library / CDI issue



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Thanks for the Tip Traci!  I did just go check and our CDI settings are already set to Yes.  I would be curious about everyone else though...



Tria



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From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Traci Taylor
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Subject: [EXTERNAL]Re: [Wactclc-primo] Possible Proquest Research Library / CDI issue



I had a similar situation with a ProQuest article. It said it was available full text, but when you went to the detailed record it said the article was unavailable. I submitted a Salesforce case. Below is the response I received. FYI... it resolved the problem.



Traci



Hi Traci,

I'd like to add some details explaining the system behavior and our recommendation to set the flag "We subscribe to only some titles in this collection" from No to Yes.

"We subscribe to only some titles" flag determines how availability is checked for CDI search results.

If the flag is set to "NO", availability indication for the collection is checked on the collection level (collection id is found in the holdings file) i.e. all the records in CDI matched for the full text indication with this collection will have positive full text indication in brief results.

If the flag is set to "YES", availability statement for the records in CDI will be checked on a title (portfolio) level (ISSN, ISBN or a title match are found in the holdings file), i.e. CDI record metadata will be used to match active portfolios in Alma and only when a match is found, positive availability statement will be displayed for CDI records in brief results.

The linking type of the "ProQuest Research Library" collection is "link resolver", i.e. CDI record metadata will be used to match active portfolios in Alma.

Availability statement for the records full display is determined by the match found between the CDI record metadata and active portfolios data in Alma in real time (not according to the holdings file, like in brief results).

In order to have better availability indication in the brief results the following setting is recommended - you might want to set the "We subscribe to only some titles in this collection" parameter is set to Yes and in this case only the records that find a match with active and existing portfolios will have a positive availability status in brief results, which will be matched with the full text availability and services available for these records.

Thanks,
Orit Asulin
CDI Analyst

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From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
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Subject: [Wactclc-primo] Possible Proquest Research Library / CDI issue



I have 3 reported cases now of CDI citations for ProQuest Research Library articles not providing a link to the presumably available full text content.



Pierce: https://sbctc-piercecollege.primo.exlibrisgroup.com/permalink/01STATEWA_PIERCE/12mqddp/cdi_proquest_miscellaneous_2396588224<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fsbctc-piercecollege.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_PIERCE%2F12mqddp%2Fcdi_proquest_miscellaneous_2396588224__%3B!!CVJAgw2XxpAa!1ZBfNX_lPWe9U0P3XDDkhKrKTuhtkPTH7MRyvHVvsU2_Oc5baYArZyq4Wkgersw%24&data=04%7C01%7Ctskirko%40wvc.edu%7C39c203e724d04038ef8f08d8d90ef9cd%7Cfe590da28322492da44c32a1d698a506%7C0%7C0%7C637498006548683322%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=gTPg9OK40Kqfap4Gt9zda9UUEq%2FNC2im0jiD24DLI0k%3D&reserved=0>

WVC: https://sbctc-wvc.primo.exlibrisgroup.com/permalink/01STATEWA_WENVC/1co8q28/cdi_proquest_reports_1707857983<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fsbctc-wvc.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_WENVC%2F1co8q28%2Fcdi_proquest_reports_1707857983__%3B!!CVJAgw2XxpAa!1ZBfNX_lPWe9U0P3XDDkhKrKTuhtkPTH7MRyvHVvsU2_Oc5baYArZyq4LdzEBw8%24&data=04%7C01%7Ctskirko%40wvc.edu%7C39c203e724d04038ef8f08d8d90ef9cd%7Cfe590da28322492da44c32a1d698a506%7C0%7C0%7C637498006548693317%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=huTkAKEy%2FeiJV8j2ProWL1fajZzgW7Ce4ZSQnp66ASg%3D&reserved=0>

Shoreline: https://sbctc-shoreline.primo.exlibrisgroup.com/permalink/01STATEWA_SHORLINE/2vvqlo/cdi_proquest_miscellaneous_2010477414<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2F%2Fsbctc-shoreline.primo.exlibrisgroup.com%2Fpermalink%2F01STATEWA_SHORLINE%2F2vvqlo%2Fcdi_proquest_miscellaneous_2010477414__%3B!!CVJAgw2XxpAa!1ZBfNX_lPWe9U0P3XDDkhKrKTuhtkPTH7MRyvHVvsU2_Oc5baYArZyq4uzRQI8g%24&data=04%7C01%7Ctskirko%40wvc.edu%7C39c203e724d04038ef8f08d8d90ef9cd%7Cfe590da28322492da44c32a1d698a506%7C0%7C0%7C637498006548693317%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=4AeMiK0%2FjjjiJNzqDBpUDS%2BX0c0B4seeQeD4cl0Tybk%3D&reserved=0>



All 3 examples involve non-standard (text resource, or report) resource types, and they all appear to be program transcripts from National Public Radio (NPR).



Two of the examples above had already been reported via SalesForce.



I'm guessing the issue impacts other institutions as well,



Just a guess, but the issue could be related to a batch of bad metadata from ProQuest / NPR involving those citations.



I'm also wondering looking into the possible impact of the "We subscribe to only some titles in this collection" CDI setting for this collection.



I'll report back as I learn more and as our cases get updated.









Wade Guidry

Library Consortium Services Manager, WACTCLC

wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>

(509) 760-4474

http://www.wactclc.org<https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__http%3A%2F%2Fwww.wactclc.org__%3B!!CVJAgw2XxpAa!1ZBfNX_lPWe9U0P3XDDkhKrKTuhtkPTH7MRyvHVvsU2_Oc5baYArZyq4SZ1HHZQ%24&data=04%7C01%7Ctskirko%40wvc.edu%7C39c203e724d04038ef8f08d8d90ef9cd%7Cfe590da28322492da44c32a1d698a506%7C0%7C0%7C637498006548703308%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=XttAZ5Qcz5h8W1%2B1VPlKklAzQFd71cwRiZo5SPoxJ6A%3D&reserved=0>







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