[Wactclc-primo] Primo Slowness

[Bem, Greg]

I just did a couple searches with the main Primo search bar on your website and it's working quickly.

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
Pronouns: he/him/his

Vice President, AFT 3533, '19-'20

Contact Info
greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>
425-739-8100 xt.8898
http://www.lwtech.edu/campus-life/library

Chat with me on Microsoft Teams<https://teams.microsoft.com/>, or
Chat with librarians 24/7 on Ask a Librarian<https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1>

From: Bem, Greg
Sent: Thursday, May 28, 2020 4:57 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: RE: [Wactclc-primo] Primo Slowness

Traci, what's your URL for Primo? I can test it on my end.

Greg Bem, MLIS
Faculty Library Coordinator
Library Learning Commons
Lake Washington Inst. Of Technology
Pronouns: he/him/his

Vice President, AFT 3533, '19-'20

Contact Info
greg.bem at lwtech.edu<mailto:greg.bem at lwtech.edu%0d>
425-739-8100 xt.8898
http://www.lwtech.edu/campus-life/library

Chat with me on Microsoft Teams<https://teams.microsoft.com/>, or
Chat with librarians 24/7 on Ask a Librarian<https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1>

From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Traci Taylor
Sent: Thursday, May 28, 2020 4:29 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] Primo Slowness

EXTERNAL SENDER: Use caution with links and attachments
________________________________
Hi Dan,

Primo itself is slow to load. When I do a search, the results pop up, but the facets take longer to load.

Traci
________________________________
From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Daniel Moore <daniel.moore at email.edcc.edu<mailto:daniel.moore at email.edcc.edu>>
Sent: Thursday, May 28, 2020 4:02 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] Primo Slowness

I'm having acute and worrisome flashbacks to 2016...

I ran a few searches in our Primo and found it to be performing as usual. It's still not the snappiest search result list but it came through within a reasonable amount of time. What aspect of Primo is loading slowly for you? The actual framework/application (e.g. the headers, the facet area, things like that) or the search result contents?

-Dan

On Thu, May 28, 2020 at 2:53 PM Traci Taylor <ttaylor at btc.edu<mailto:ttaylor at btc.edu>> wrote:
Hi All,

Is anyone experiencing slowness with Primo loading? Just checking to make sure it isn't my computer. It is incredibly slow.

Enjoy your afternoon.

Traci


Traci Taylor, MLS

Lead Librarian

Bellingham Technical College<http://www.btc.edu/>

3028 Lindbergh Ave. | Bellingham, WA 98225

Call: 360.752.8488 | Office: CC 327

Connectedness * Professionalism * Integrity

The Library is OPEN online.Online Resources and Help Available from the BTC Library<https://btc.ctc.libguides.com/QuickHelp>

Need help? Ask a Librarian<https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=12698&type=2&language=1>



--
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
(425) 640-1526
Pronouns: he, him, his
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