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<p class="MsoNormal">I just did a couple searches with the main Primo search bar on your website and it’s working quickly.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Greg Bem, MLIS</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Faculty Library Coordinator<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Library Learning Commons</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Lake Washington Inst. Of Technology</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Pronouns: <i>
he/him/his<o:p></o:p></i></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:9.0pt;color:#0070C0"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Vice President, AFT 3533, ’19-‘20</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> </span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Contact Info</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black">425-739-8100 xt.8898</span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.lwtech.edu/campus-life/library"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with librarians 24/7 on
<a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b><b><span style="font-size:9.0pt"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Bem, Greg <br>
<b>Sent:</b> Thursday, May 28, 2020 4:57 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Subject:</b> RE: [Wactclc-primo] Primo Slowness<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Traci, what’s your URL for Primo? I can test it on my end.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Greg Bem, MLIS</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Faculty Library Coordinator<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Library Learning Commons</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Lake Washington Inst. Of Technology</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Pronouns: <i>
he/him/his<o:p></o:p></i></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:9.0pt;color:#0070C0"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Vice President, AFT 3533, ’19-‘20</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> </span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Contact Info</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt">greg.bem@lwtech.edu</span></a></span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black">425-739-8100 xt.8898</span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.lwtech.edu/campus-life/library"><span style="font-size:9.0pt">http://www.lwtech.edu/campus-life/library</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with me on
<a href="https://teams.microsoft.com/"><span style="color:#0563C1">Microsoft Teams</span></a>, or<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with librarians 24/7 on
<a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=13155&type=2&language=1">
<span style="color:#0563C1">Ask a Librarian</span></a></span></b><b><span style="font-size:9.0pt"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Traci Taylor<br>
<b>Sent:</b> Thursday, May 28, 2020 4:29 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:dotted gold 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="MsoNormal" style="background:gold"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">EXTERNAL SENDER: Use caution with links and attachments</span></b><span style="color:black">
</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi Dan, <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Primo itself is slow to load. When I do a search, the results pop up, but the facets take longer to load.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Traci<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu">wactclc-primo-bounces@lists.ctc.edu</a>> on behalf of Daniel Moore <<a href="mailto:daniel.moore@email.edcc.edu">daniel.moore@email.edcc.edu</a>><br>
<b>Sent:</b> Thursday, May 28, 2020 4:02 PM<br>
<b>To:</b> WACTCLC Primo discussions <<a href="mailto:wactclc-primo@lists.ctc.edu">wactclc-primo@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [Wactclc-primo] Primo Slowness</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">I'm having acute and worrisome flashbacks to 2016... <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I ran a few searches in our Primo and found it to be performing as usual. It's still not the snappiest search result list but it came through within a reasonable amount of time. What aspect of Primo is loading slowly for you? The actual
framework/application (e.g. the headers, the facet area, things like that) or the search result contents? <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-Dan <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Thu, May 28, 2020 at 2:53 PM Traci Taylor <<a href="mailto:ttaylor@btc.edu">ttaylor@btc.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi All, <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Is anyone experiencing slowness with Primo loading? Just checking to make sure it isn't my computer. It is incredibly slow.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Enjoy your afternoon.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Traci <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p><b><span style="font-size:12.0pt;color:#0076A8">Traci Taylor, MLS</span></b><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p style="line-height:105%"><i><span style="font-size:12.0pt;line-height:105%;color:black">Lead Librarian</span></i><span style="font-size:12.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p style="line-height:105%"><span style="font-size:12.0pt;line-height:105%;color:#1F497D"><a href="http://www.btc.edu/" target="_blank"><span style="color:#0076A8">Bellingham Technical College</span></a></span><span style="font-size:12.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p style="line-height:105%"><span style="font-size:12.0pt;line-height:105%;color:black">3028 Lindbergh Ave.
</span><span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="font-size:12.0pt;line-height:105%;color:black"> Bellingham, WA 98225<o:p></o:p></span></p>
<p style="line-height:105%"><span style="font-size:12.0pt;line-height:105%;color:black">Call:
</span><span style="font-size:12.0pt;line-height:105%;color:#0076A8">360.752.8488
</span><span style="font-size:10.5pt;line-height:105%;color:black">|</span><span style="font-size:12.0pt;line-height:105%;color:black"> Office:
</span><span style="font-size:12.0pt;line-height:105%;color:#0076A8">CC 327</span><span style="font-size:12.0pt;line-height:105%;color:black"><o:p></o:p></span></p>
<p style="line-height:150%"><span style="font-size:12.0pt;line-height:150%;color:#0076A8">Connectedness • Professionalism • Integrity
</span><span style="font-size:12.0pt;line-height:150%;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black">The Library is</span><b><span style="font-size:12.0pt;color:#0076A8">
</span></b><b><span style="font-size:12.0pt;color:#C00000">OPEN online</span></b><span style="font-size:12.0pt;color:#0076A8">.</span><span style="font-size:12.0pt;color:#2E74B5"><a href="https://btc.ctc.libguides.com/QuickHelp" target="_blank">Online Resources
and Help Available from the BTC Library</a></span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p><span style="font-size:12.0pt;color:black">Need help? <a href="https://www.questionpoint.org/crs/servlet/org.oclc.admin.BuildForm?&page=accessable&institution=12698&type=2&language=1" target="_blank">
<span style="color:#0563C1">Ask a Librarian</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Regards, <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Dan Moore<o:p></o:p></p>
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<p class="MsoNormal">Systems and Collections Librarian<o:p></o:p></p>
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<p class="MsoNormal">Edmonds Community College Library <o:p></o:p></p>
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<p class="MsoNormal">(425) 640-1526<o:p></o:p></p>
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<p class="MsoNormal">Pronouns: he, him, his<o:p></o:p></p>
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