[Wactclc-primo] [External] Pin disappearing on results in Chrome?

[Guidry, Wade]

I like Dan’s answer.

If this is in fact about pinning facets, have them update Chrome.

Go to the Chrome (vertical) … menu, select help, then about Chrome. Chrome with then check for updates.

For those who were thinking the PIN field in Alma when you saw ‘pin’… the PIN field in an Alma user record is only relevant for self-check, and only if you’ve configured self-check to require a PIN for account confirmation.






Wade Guidry
WACTCLC
Library Consortium Services Manager
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
http://www.wactclc.org<http://www.wactclc.org/>
509.760.4474

Pronouns: he/him/his


From: Wactclc-primo [mailto:wactclc-primo-bounces at lists.ctc.edu] On Behalf Of Daniel Moore
Sent: Wednesday, May 20, 2020 5:11 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Cc: WACTCLC Alma Discussion <wactclc-alma at lists.ctc.edu>
Subject: Re: [Wactclc-primo] [External] Pin disappearing on results in Chrome?

Pin as in the facets? Like pinning a facet so you can change the search terms without losing the facet selector?

On Wed, May 20, 2020 at 4:46 PM Herman, Amy <aherman at olympic.edu<mailto:aherman at olympic.edu>> wrote:
I have a fuzzy memory of having experienced that a really long time ago, maybe right after we went to Primo the first time? I want to say it was maybe bexause of outdated browsers?

Amy Herman, Library Faculty
Olympic College
Bremerton, WA
aherman at olympic.edu<mailto:aherman at olympic.edu>

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From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> on behalf of Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>
Sent: Wednesday, May 20, 2020 4:25:28 PM
To: WACTCLC Primo discussions; WACTCLC Alma Discussion
Subject: [External][Wactclc-primo] Pin disappearing on results in Chrome?

CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!

Hi everyone:

One of our librarians is experiencing the "Pin" function in Primo VE disappearing on her home computer when she accesses through Chrome. It started happening on Monday. She can see the "Pin" function when she uses Firefox.

Has anyone else experienced this? I'm not able to duplicate this phenomenon, so I'm not sure what to suggest to her.

Thanks!


Elena Bianco

Systems & Technical Services Librarian

Skagit Valley College Library

2405 E. College Way

Mount Vernon, WA 98273


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--
Regards,

Dan Moore
Systems and Collections Librarian
Edmonds Community College Library
(425) 640-1526
Pronouns: he, him, his
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