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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I like Dan’s answer.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If this is in fact about pinning facets, have them update Chrome.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Go to the Chrome (vertical) … menu, select help, then about Chrome. Chrome with then check for updates.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">For those who were thinking the PIN field in Alma when you saw ‘pin’… the PIN field in an Alma user record is only relevant for self-check, and only if you’ve
configured self-check to require a PIN for account confirmation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Wade Guidry<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">WACTCLC<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Library Consortium Services Manager<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="mailto:wadeg@bigbend.edu"><span style="color:#1F497D">wadeg@bigbend.edu</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><a href="http://www.wactclc.org/"><span style="color:#1F497D">http://www.wactclc.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">509.760.4474<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;background:white">Pronouns: he/him/his</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Wactclc-primo [mailto:wactclc-primo-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Daniel Moore<br>
<b>Sent:</b> Wednesday, May 20, 2020 5:11 PM<br>
<b>To:</b> WACTCLC Primo discussions <wactclc-primo@lists.ctc.edu><br>
<b>Cc:</b> WACTCLC Alma Discussion <wactclc-alma@lists.ctc.edu><br>
<b>Subject:</b> Re: [Wactclc-primo] [External] Pin disappearing on results in Chrome?<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Pin as in the facets? Like pinning a facet so you can change the search terms without losing the facet selector? <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Wed, May 20, 2020 at 4:46 PM Herman, Amy <<a href="mailto:aherman@olympic.edu">aherman@olympic.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">I have a fuzzy memory of having experienced that a really long time ago, maybe right after we went to Primo the first time? I want to say it was maybe bexause of outdated browsers?
<br>
<br>
Amy Herman, Library Faculty<br>
Olympic College<br>
Bremerton, WA<br>
<a href="mailto:aherman@olympic.edu" target="_blank">aherman@olympic.edu</a><br>
<br>
OC Libraries are OPEN online only! Visit the OC Libraries website to connect to services and resources.<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Wactclc-primo <<a href="mailto:wactclc-primo-bounces@lists.ctc.edu" target="_blank">wactclc-primo-bounces@lists.ctc.edu</a>>
on behalf of Elena Bianco <<a href="mailto:Elena.Bianco@skagit.edu" target="_blank">Elena.Bianco@skagit.edu</a>><br>
<b>Sent:</b> Wednesday, May 20, 2020 4:25:28 PM<br>
<b>To:</b> WACTCLC Primo discussions; WACTCLC Alma Discussion<br>
<b>Subject:</b> [External][Wactclc-primo] Pin disappearing on results in Chrome?</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="background:#F1F806"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:black">CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Hi everyone:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">One of our librarians is experiencing the "Pin" function in Primo VE disappearing on her home computer when she accesses through Chrome. It started happening on Monday. She can
see the "Pin" function when she uses Firefox.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Has anyone else experienced this? I'm not able to duplicate this phenomenon, so I'm not sure what to suggest to her.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thanks!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="font-family:"Calibri",sans-serif;color:black">Elena Bianco<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-family:"Calibri",sans-serif;color:black">Systems & Technical Services Librarian<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-family:"Calibri",sans-serif;color:black">Skagit Valley College Library<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-family:"Calibri",sans-serif;color:black">2405 E. College Way<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-family:"Calibri",sans-serif;color:black">Mount Vernon, WA 98273<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white;text-align:start"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><b><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#570606;background:white">Stay connected and follow </span></i></b><b><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#570606">SVC
libraries<span style="background:white"> on Facebook or Instagram.</span></span></i></b><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt;background:white"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
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<p class="MsoNormal">Regards,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Dan Moore<o:p></o:p></p>
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<p class="MsoNormal">Systems and Collections Librarian<o:p></o:p></p>
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<p class="MsoNormal">Edmonds Community College Library <o:p></o:p></p>
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<p class="MsoNormal">(425) 640-1526<o:p></o:p></p>
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<p class="MsoNormal">Pronouns: he, him, his<o:p></o:p></p>
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