[Wactclc-primo] FW: [EXTERNAL*]-RE: Credo link still not working

[Elena Bianco]

At Wade's suggestion, I am taking this out to the listserv just for everyone's information. I was wondering why my Credo titles weren't giving article-level access. I assumed that maybe I had messed something up in how our electronic collection is set up. However, I had activated the CREDOreference Academi Core Backfile, assuming this was the most complete collection (including the Core and the backfile - because it has 960 portfolios as opposed to 810). Our Credo title list shows 987 Titles, so I assumed the collection with the most titles would be the one to choose.

However, apparently not. Wade says that anything in the Credo backfile is not included in the article-level access. So, I will try activating the other collection instead, even though it has many fewer titles than the one I activated. Is anyone else as confused by this as me?

I am thinking this is one more reason that we can't just rely on teaching students to search Primo to access all of our collections. It's tempting to just de-activate Credo altogether...


Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

From: Guidry, Wade <WadeG at bigbend.edu>
Sent: Thursday, January 23, 2020 10:45 AM
To: Elena Bianco <Elena.Bianco at skagit.edu>
Subject: [EXTERNAL*]-RE: Credo link still not working

Elena,

According to the Credo site<https://credoreference.zendesk.com/hc/en-us/articles/360038416773-Discovery-Services#Primo>, the backfile content is not indexed at the article level for Primo:

"Credo Academic" will enable Academic Core titles only. Please note that this does not include the "Backfile" titles of Academic Core with Backfile.

If the titles from your backfile collection are also available in the Credo Academic Core collection, it might work better to activate the titles in Alma in that collection instead.

I'd recommend starting a conversation on our Alma list about Credo Reference, backfile vs core, and see what others know about that. (Renton, for example, where the article links are working, use the Credo Academic Core collection in Alma.)

And maybe also contact Credo about which collections you have access to, if you're not sure.





Wade Guidry
WACTCLC
Library Consortium Services Manager
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
http://www.wactclc.org<http://www.wactclc.org/>
509.760.4474

Pronouns: he/him/his


From: Elena Bianco [mailto:Elena.Bianco at skagit.edu]
Sent: Wednesday, January 22, 2020 5:04 PM
To: Guidry, Wade <WadeG at bigbend.edu<mailto:WadeG at bigbend.edu>>
Subject: Credo link still not working

ATTENTION: This email contains links. Please follow best practices before clicking on links
Hi Wade:

I still can't figure out why my Credo link is still going to the book level, not the article level. Is something wrong with the way I set up the collection in Alma?

Sample article:

Latinos, from the Encyclopedia of Race and Racism. Permalink: https://sbctc-skagit.primo.exlibrisgroup.com/permalink/01STATEWA_SKAGIT/9279qk/gvrl_refCX4190600273

Incidentally, same thing happens for our Gale Virtual Reference Library link. We still have to search within the publication.

Thanks,

Elena



Elena Bianco, Systems & Technical Services Librarian
Skagit Valley College
2405 E. College Way
Mount Vernon, WA 98273
(360)416-7624

This email is not from a Skagit Valley College email address. As such, the SVC IT Department cannot ensure its safety. Please use proper judgement and caution when opening attachments, clicking on links, or responding to this email..

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