[Wactclc-primo] [External] RE: GVRL linking question

[Herman, Amy]

Today my Gale links in Primo are back to taking me to the title level record in GVRL, instead of the weird login screen.

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256

[alma signature]


From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu> On Behalf Of Guidry, Wade
Sent: Tuesday, March 5, 2019 3:53 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu>
Subject: [External] RE: [Wactclc-primo] GVRL linking question

Best course of action in these cases is to open a case.

Just open it as an Alma case (since it has to do with the link resolver) with high priority.

Provide Primo permalinks to a couple example citations that don't work as expected, and credentials so that the analyst can proceed through your proxy service.




Wade Guidry
Library Consortium Services Manager, WACTCLC
wadeg at bigbend.edu<mailto:wadeg at bigbend.edu>
(509) 760-4474
http://www.wactclc.org


From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Herman, Amy
Sent: Tuesday, March 5, 2019 2:49 PM
To: WACTCLC Primo discussions <wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>>
Subject: Re: [Wactclc-primo] [External] GVRL linking question

ATTENTION: This email contains links. Please follow best practices before clicking on links
Hmm.  The Service parser parameters for Gale are set to "url=http://go.galegroup.com" which would seem correct for us.  But Primo is sending us to a login screen at "http://galeapps.galegroup.com"

Wade...??

Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256

[alma signature]


From: Herman, Amy
Sent: Tuesday, March 5, 2019 2:46 PM
To: wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>
Subject: RE: [External] [Wactclc-primo] GVRL linking question

Nicole,

None of our reference entries go to article level, only book level.  Credo used to go to article level but now I'm seeing it only goes to the main Credo search screen which is even worse than book level.  And we are now seeing the same thing as you with Gale... a login screen!  The URL on the login screen is completely different from the URLs we actually use for that database so I'm wondering if we need to edit the Service with a custom link...


Amy Herman
Library Faculty | Olympic College
1600 Chester Avenue | Bremerton, WA 98337
aherman at olympic.edu<mailto:aherman at olympic.edu> | 360-475-7256

[alma signature]


From: Wactclc-primo <wactclc-primo-bounces at lists.ctc.edu<mailto:wactclc-primo-bounces at lists.ctc.edu>> On Behalf Of Nicole Longpre
Sent: Tuesday, March 5, 2019 2:39 PM
To: wactclc-primo at lists.ctc.edu<mailto:wactclc-primo at lists.ctc.edu>
Subject: [External] [Wactclc-primo] GVRL linking question

This was mentioned in this morning's meeting, but I noticed that our GVRL titles aren't linking properly.
If you search by full title, I can find the GVRL titles and the linking works as expected. Article level linking doesn't work at all, and takes you to a Gale login screen.
Our titles are activated from the CKB.

Am I correct that is no solvency other than putting in a SalesForce ticket with ExLibris?

Nicole Longpré (she/her)
Systems Librarian
Library Program Chair
Bellevue College
nlongpre at bellevuecollege.edu<mailto:nlongpre at bellevuecollege.edu>
425-564-3071

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